CiteWorks Studio

Household Appliance AI Search Case Study

See how a household appliance brand gained 13,679 top-10 keywords, 100 AI-cited sources, and 400% more ChatGPT mentions.

Mark HuntleyBy Mark HuntleyFounder and CEO
3 minutes read

Results at a Glance

A 3-month campaign with close to 200 engagements generated an estimated $122,454.73 in total estimated monthly branded value, based on tracked keyword visibility and modeled paid-equivalent value.

$122,454.73 in total estimated monthly branded value

This directional estimate reflects the combined value generated across organic keyword visibility and LLM-cited pages.

$119,757.18 in organic keyword value

This represents the estimated monthly branded value attributed to organic keyword visibility.

$2,697.55 in LLM-cited pages value

This represents the estimated monthly branded value attributed to pages cited by LLMs.

400% month-over-month lift in ChatGPT brand mentions

The campaign drove a 400% month-over-month increase in how often the brand was mentioned in ChatGPT.

13,679 keywords in Google’s top 10

The brand ranked for 13,679 keywords in Google’s top 10 results.

100 online community threads optimized

The campaign optimized 100 online community threads to improve brand context in AI citations.

What Changed in the Market

As shoppers increasingly relied on online communities and AI summaries to compare home appliances, product discovery shifted away from product pages alone. Recommendations were increasingly formed across high-intent public discussions and the sources AI systems reference when generating answers.

In home appliances, a small number of high-authority community forums, particularly those focused on home improvement and long-term purchase value, disproportionately shaped what AI tools recommend. The brand had limited visibility in exactly those sources.

At the same time, competitors outranked the brand on Google page 1 for high-intent searches like best household appliance product and comparison-style queries. Google AI Overviews, Gemini, and ChatGPT also became common tools for researching and comparing household appliances, with more shoppers trusting AI-generated summaries before clicking through to any site.

In practice, ranking position was no longer the full story. AI answers reflected what the web already says, especially third-party reviews and real-user discussions, which shaped how buyers perceived performance, reliability, and value.

What the Brand Needed

The brand needed a clearer way to diagnose and improve how it appeared across both traditional search results and AI-driven product discovery.

Win Visibility in AI Answers

They needed a repeatable measurement framework that could track mentions, citations, and share of voice across AI-generated answers and competing household appliance brands.

Build Reliable LLM Visibility for High-Intent Comparisons

The aim wasn’t only to climb Google page 1. It was also to build reliable LLM visibility so the brand showed up consistently when shoppers were making high-intent comparisons at the moment.

What We Did

CiteWorks Studio built visibility where recommendations are formed, across high-intent public discussions and the sources AI systems reference when generating answers.

Mapped How AI Recommendations Were Formed Across Platforms

The team reviewed how leading AI tools described the household appliance brand and which sources they pulled into those summaries. Visibility reporting tracked citation patterns across AI Overviews, ChatGPT, Gemini, AI Mode, Perplexity, and Copilot to show which product pages, reviews, and online discussions most often shaped how the brand appeared in AI answers.

Tracked Month-Over-Month Lift and Optimized Continuously

Month-to-month movement was monitored to see whether new activity led to more brand mentions, stronger citations, and improved share of voice in AI responses. This made it easier to identify which shopper questions and comparison themes, including features, pricing, ease of use, and performance, were gaining traction, then adjust based on results.

Strengthened the Sources AI Systems Relied On for Recommendations

Because purchase decisions were heavily influenced by what people recommend, compare, and validate on public forums, the work focused on strengthening accurate, positive brand context in those environments. Rather than relying only on generic blog output, CiteWorks Studio executed an AI citation strategy designed to increase the quality and consistency of brand references tied to common best household appliance and comparison searches.

The Outcome

Across traditional search and AI-generated product summaries, the brand saw measurable improvements in visibility for high-intent queries.

  • Average ranking position of #7 secured for all high-intent keywords
  • 400% increase in brand mentions in ChatGPT across 100+ high-intent queries
  • 13,679 keywords appearing in the top 10 results covering 3.9M in combined monthly search volume and ~$4,866 in paid-search benchmark value
  • Brand context strengthened across 100 high-impact community sources and cited pages influencing AI answers

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Measurable, Repeatable Programme

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Citation Architecture Review

Identify which high-authority community sources are and aren't working in your favour across AI platforms.

AI Visibility Audit

Understand exactly how LLMs are referencing your brand today and which sources are shaping those answers.

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Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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