CiteWorks Studio

Pet Insurance AI Search Case Study

Mark HuntleyBy Mark HuntleyFounder and CEO
3 minutes read

Results at a Glance

In just 3 days, with only 25 engagements, this campaign generated an estimated $362,569.07 in total estimated monthly branded value. That included $53,080 in organic keyword value and $309,488.28 in LLM-cited pages value.

$362,569.07 estimated monthly branded value

This was the total estimated monthly branded value generated by the campaign.

$53,080 in organic keyword value

This was the estimated value attributed to tracked organic keyword visibility.

$309,488.28 in LLM-cited pages value

This was the estimated value attributed to LLM-cited pages.

3 days with 25 engagements

The campaign delivered these results in just 3 days using only 25 engagements.

113 high-value keywords in Google’s top 10

The brand ranked in Google’s top 10 for 113 high-value keywords.

185 total keywords gained visibility

The brand gained visibility across 185 total keywords.

6 average ranking position

This was the average ranking position across the tracked set.

23 high-authority citation opportunities activated

The pilot activated 23 high-authority citation opportunities.

What Changed in the Market

Pet insurance discovery no longer happens in one place. Buyers still use Google for searches such as “best pet insurance,” vet-cost questions, and breed- or condition-related coverage research. But those searches are only one part of the decision process.

Before choosing a provider, many pet owners also validate options through public discussions, educational creator content, and third-party review platforms. At the same time, AI systems are increasingly generating recommendations from those same sources. That means a brand can have solid search performance and still miss high-intent recommendation visibility if it is not well represented in the public environments shaping both buyer perception and AI answers.

In this category, trust is not a bonus. It is central to conversion. Buyers want proof points that feel independent, credible, and easy to evaluate before they commit to a policy.

What the Brand Needed

The brand did not just need broader awareness. It needed stronger performance in the sources that influence decision-making.

Research Visibility

Appearing more often when pet owners explored pet insurance, vet costs, coverage options, and provider comparisons.

Citation Presence

Strengthening the brand’s representation in the public pages and discussions AI systems use when generating summaries and recommendations.

Competitive Consideration

Increasing visibility in the environments where buyers actively compare providers and decide which brands feel most credible.

What We Did

This campaign was built around focusing a small number of deliberate engagements on the public sources most likely to influence both buyer evaluation and AI-generated recommendations.

Concentrated Effort on High-Impact Evaluation Surfaces

We identified the search and public-discussion environments most likely to shape how pet owners evaluate insurance options, especially around coverage decisions, provider comparisons, and vet-cost concerns. That allowed the campaign to prioritize the moments where visibility could influence action fastest.

Improved Brand Presence in Trust-Led Third-Party Environments

We strengthened how the brand appeared across the sources buyers rely on for validation, including public discussions, creator-led pet education, and review-driven platforms. This improved the consistency of the brand’s presence in the places where recommendations are often formed.

Verified Performance Through Measurable Visibility Signals

We tracked keyword movement, citation opportunity activation, and visibility across AI-relevant source environments to confirm that the campaign was producing real commercial discovery gains rather than just surface-level exposure.

The Outcome

The campaign gave the brand a broader and more commercially useful visibility footprint across both search and AI-influenced discovery. As the brand gained a stronger presence in trusted public discussions, creator-led education, and third-party review surfaces, it improved how it showed up during the comparison stage of the buyer journey.

  • 113 high-value keywords ranking in Google’s top 10
  • 185 total keywords where the brand appeared
  • 6 average ranking position across the tracked set
  • 23 high-authority citation opportunities activated

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Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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