AI Company Market Strategy Reports powered by LLM Authority Index. Each report shows how AI systems surface, compare, and recommend your specific brand — with remediation priorities for AEO, citation architecture, and SEO visibility.
Independent market intelligence - Not case studies
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Freshchat appears in 8.9% of AI responses for chatbots but earns valid recommendations in just 1.7%, with its strongest signal on Perplexity and no ChatGPT.

June 2026 benchmark of LiveChat in the chatbot market: strongest overall recommendation rank, clear Discovery leadership, and weaker pricing and comparison.
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