How AI search views Chatbots.

AI Company Market Strategy Reports powered by LLM Authority Index. Each report shows how AI systems surface, compare, and recommend your specific brand — with remediation priorities for AEO, citation architecture, and SEO visibility.

Independent market intelligence - Not case studies

SHOWING 1-18 OF 20

Ada AI Market Strategy Report - Chatbots

Ada AI Market Strategy Report - Chatbots

September 2026 benchmark of Ada in chatbots: strong sentiment and clean mention quality, but weak conversion into top-three AI recommendations across tracked.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Tidio AI Market Strategy Report - Chatbots

Tidio AI Market Strategy Report - Chatbots

Tidio leads the chatbots market in AI recommendation coverage at 59.5%, but trails Intercom on first-position placements, especially on ChatGPT.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Zendesk Chat AI Market Strategy Report - Chatbots

Zendesk Chat AI Market Strategy Report - Chatbots

Zendesk Chat ranks third in the September 2026 chatbots benchmark, with strong visibility but weaker recommendation conversion across AI-driven software.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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LiveChat (Text S.A. (formerly LiveChat Software S.A.) AI Market Strategy Report - Chatbots

LiveChat (Text S.A. (formerly LiveChat Software S.A.) AI Market Strategy Report - Chatbots

LiveChat (Text S.A.) ranks mid-tier in chatbots with 19.7% recommendation coverage, strong average rank, and a key gap converting mentions into recommendations.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Chatfuel AI Market Strategy Report - Chatbots

Chatfuel AI Market Strategy Report - Chatbots

September 2026 benchmark of Chatfuel in the chatbot market: low AI recommendation coverage, strong sentiment, no ChatGPT presence, and better traction on.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Freshdesk AI Market Strategy Report - Chatbots

Freshdesk AI Market Strategy Report - Chatbots

September 2026 benchmark of Freshdesk in chatbots shows strong AI mention presence but weaker recommendation conversion, with low rank-one placement and.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Drift AI Market Strategy Report - Chatbots

Drift AI Market Strategy Report - Chatbots

September 2026 benchmark of Drift in the chatbots market shows 17.62% mention presence but only 9.38% recommendation coverage, with strongest results on Google.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Intercom AI Market Strategy Report - Chatbots

Intercom AI Market Strategy Report - Chatbots

Intercom ranks second in chatbots at 58.35% recommendation coverage, leading on top-three and rank-one placements but trailing Tidio by 1.15 points.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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ManyChat AI Market Strategy Report - Chatbots

ManyChat AI Market Strategy Report - Chatbots

September 2026 benchmark of ManyChat in the chatbot market: 17.62% recommendation coverage, 23.80% presence, strongest on Google AI Overviews, weakest on.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Geta.ai AI Market Strategy Report - AI Chatbots

Geta.ai AI Market Strategy Report - AI Chatbots

September 2026 benchmark data shows Geta.ai had no mentions or recommendations across 217 qualified AI chatbot observations, while WATI led coverage.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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WATI AI Market Strategy Report - AI Chatbots

WATI AI Market Strategy Report - AI Chatbots

WATI leads the chatbots market in AI recommendations, but its rank-one placement rate fell as visibility rose, with the clearest gap on Gemini.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Engati AI Market Strategy Report - AI Chatbots

Engati AI Market Strategy Report - AI Chatbots

September 2026 benchmark of Engati in chatbots shows 0.92% mention presence, no valid recommendations, and visibility limited to neutral Google AI Mode.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Gallabox AI Market Strategy Report - AI Chatbots

Gallabox AI Market Strategy Report - AI Chatbots

Gallabox’s September 2026 performance in chatbots shows 1.8% mention presence but 0.0% recommendation coverage, with positive or neutral sentiment across.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Gupshup AI Market Strategy Report - AI Chatbots

Gupshup AI Market Strategy Report - AI Chatbots

September 2026 benchmark of Gupshup in chatbots shows 2.3% recommendation coverage, 9.7% mention presence, and strongest performance on Google AI surfaces.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Yellow.ai AI Market Strategy Report - AI Chatbots

Yellow.ai AI Market Strategy Report - AI Chatbots

Yellow.ai ranked second in AI chatbots in September 2026, with strong positive sentiment but falling recommendation coverage and weak top-three placement.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Haptik AI Market Strategy Report - AI Chatbots

Haptik AI Market Strategy Report - AI Chatbots

Haptik had 4 mentions across 217 AI chatbot observations in September 2026, but no valid recommendations, top-three placements, or rank-one results on tracked.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Landbot AI Market Strategy Report - Chatbots

Landbot AI Market Strategy Report - Chatbots

Landbot is mentioned in AI answers across the chatbot market but rarely recommended, with 0.3% valid recommendation coverage and no Top 3 placements.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
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Zendesk AI Market Strategy Report - Chatbots

Zendesk AI Market Strategy Report - Chatbots

June 2026 benchmark of Zendesk in chatbots and customer messaging: strongest recommendation coverage and Top 1 rate, but weaker pricing-stage performance and.

Type
AI Company Market Strategy Report
Source
LLM Authority Index benchmark data
Status
Independent market analysis
Read report

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