Chatbots: company visibility research
Read company-level analysis of mentions, recommendations, competitor comparisons, and cited sources within a defined research sample.
This is public research, not a client engagement and not an endorsement of any company named. Dates, samples, and limitations are documented in each report.
SHOWING 1-7 OF 7

Tidio Appears in 69.6% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.
Tidio appears in most benchmark AI answers for chatbots, but recommendations trail the leader. This case study reviews citation patterns, checks conflicting.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis

ManyChat Appears in 28.9% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.
ManyChat appears in 28.9% of benchmark AI answers, but recommendations lag behind leading chatbots. The plan focuses on verifying pricing claims, aligning.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis

Landbot Appears in 6.3% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.
Landbot appeared in 6.3% of benchmark AI answers, with fewer recommendations than leading chatbots. The plan focuses on fact checks, page updates, third-party.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis

Chatfuel Appears in 11.5% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.
Chatfuel appears in 11.5% of benchmark AI answers, but recommendations lag behind mentions. This case study maps conflicting pricing claims, priority pages.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis

Zendesk AI Visibility Market Strategy Report - Chatbots
June 2026 benchmark of Zendesk in chatbots and customer messaging: strongest recommendation coverage and Top 1 rate, but weaker pricing-stage performance and.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis

Freshchat AI Visibility Market Strategy Report - Chatbots
Freshchat appears in 8.9% of AI responses for chatbots but earns valid recommendations in just 1.7%, with its strongest signal on Perplexity and no ChatGPT.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis

LiveChat AI Visibility Market Strategy Report - Chatbots
June 2026 benchmark of LiveChat in the chatbot market: strongest overall recommendation rank, clear Discovery leadership, and weaker pricing and comparison.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
How to read these reports
Check the date and sample
Read the observation dates, questions, and platforms before comparing one report with another.
Separate a mention from a qualified recommendation
Being named in an answer is not the same as being recommended for a specific buying question.
Know what a public sample can answer
Public research frames the questions; a company-specific brief is agreed with you before any work starts.
Give your next visibility decision a clearer starting point.
We agree the questions, the platforms, the output, and the price before any work starts. We review every request manually and respond within one business day.

