AI Company Market Strategy Reports powered by LLM Authority Index. Each report shows how AI systems surface, compare, and recommend your specific brand — with remediation priorities for AEO, citation architecture, and SEO visibility.
Independent market intelligence - Not case studies
SHOWING 1-18 OF 20

September 2026 benchmark of Ada in chatbots: strong sentiment and clean mention quality, but weak conversion into top-three AI recommendations across tracked.

Tidio leads the chatbots market in AI recommendation coverage at 59.5%, but trails Intercom on first-position placements, especially on ChatGPT.

Zendesk Chat ranks third in the September 2026 chatbots benchmark, with strong visibility but weaker recommendation conversion across AI-driven software.

LiveChat (Text S.A.) ranks mid-tier in chatbots with 19.7% recommendation coverage, strong average rank, and a key gap converting mentions into recommendations.

September 2026 benchmark of Chatfuel in the chatbot market: low AI recommendation coverage, strong sentiment, no ChatGPT presence, and better traction on.

September 2026 benchmark of Freshdesk in chatbots shows strong AI mention presence but weaker recommendation conversion, with low rank-one placement and.

September 2026 benchmark of Drift in the chatbots market shows 17.62% mention presence but only 9.38% recommendation coverage, with strongest results on Google.

Intercom ranks second in chatbots at 58.35% recommendation coverage, leading on top-three and rank-one placements but trailing Tidio by 1.15 points.

September 2026 benchmark of ManyChat in the chatbot market: 17.62% recommendation coverage, 23.80% presence, strongest on Google AI Overviews, weakest on.

September 2026 benchmark data shows Geta.ai had no mentions or recommendations across 217 qualified AI chatbot observations, while WATI led coverage.

WATI leads the chatbots market in AI recommendations, but its rank-one placement rate fell as visibility rose, with the clearest gap on Gemini.

September 2026 benchmark of Engati in chatbots shows 0.92% mention presence, no valid recommendations, and visibility limited to neutral Google AI Mode.

Gallabox’s September 2026 performance in chatbots shows 1.8% mention presence but 0.0% recommendation coverage, with positive or neutral sentiment across.

September 2026 benchmark of Gupshup in chatbots shows 2.3% recommendation coverage, 9.7% mention presence, and strongest performance on Google AI surfaces.

Yellow.ai ranked second in AI chatbots in September 2026, with strong positive sentiment but falling recommendation coverage and weak top-three placement.

Haptik had 4 mentions across 217 AI chatbot observations in September 2026, but no valid recommendations, top-three placements, or rank-one results on tracked.

Landbot is mentioned in AI answers across the chatbot market but rarely recommended, with 0.3% valid recommendation coverage and no Top 3 placements.

June 2026 benchmark of Zendesk in chatbots and customer messaging: strongest recommendation coverage and Top 1 rate, but weaker pricing-stage performance and.
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