Young Living Appears in 54.8% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
11 minutes read

Key Takeaways

  • Young Living is mentioned in 54.76% of benchmark answers, but recommended in only 13.57%, showing a clear gap between awareness and endorsement.
  • The main issue is not hostile framing; most mentions are neutral, so the work focuses on turning description into recommendation with stronger evidence.
  • One medium-severity claim conflict needs primary-source verification before any correction request or page brief is made.
  • Buyer questions are concentrated around best-brand comparisons, making those pages the highest-priority content briefs for improving answer relevance.

Answer Capsule

In November 2026, Young Living appeared in 230 of 420 AI answers included in the Essential Oil benchmark (54.76%). It received 57 recommendations (13.57%), with 22 Top 3 placements and 11 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do Young Living mentions, recommendations and placements compare with its Essential Oil peers?

Young Living recorded 230 mentions (54.76%) and 57 recommendations (13.57%) across 420 answers included in the benchmark. Top 3 placements numbered 22; first-place recommendations numbered 11. Framing among its mentions was 62 positive, 122 neutral and 46 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

Plant Therapy

388

92.38%

366

87.14%

364

86.67%

312

74.29%

2

Edens Garden

290

69.05%

276

65.71%

234

55.71%

11

2.62%

3

Rocky Mountain Oils

267

63.57%

255

60.71%

194

46.19%

10

2.38%

4

Aura Cacia

202

48.10%

177

42.14%

34

8.10%

2

0.48%

5

NOW Foods

170

40.48%

144

34.29%

37

8.81%

6

1.43%

6

doTERRA

274

65.24%

95

22.62%

46

10.95%

7

1.67%

7

Young Living

230

54.76%

57

13.57%

22

5.24%

11

2.62%

8

Vitruvi

44

10.48%

39

9.29%

21

5.00%

12

2.86%

9

Revive Essential Oils

20

4.76%

18

4.29%

6

1.43%

2

0.48%

10

Public Goods

1

0.24%

1

0.24%

0

0.00%

0

0.00%

Young Living appears in roughly half of the benchmark answers, which keeps it in the conversation, but it is endorsed far less often than it is mentioned. That gap between being named and being recommended is the central business problem: buyers asking for a best brand hear the name without hearing a reason to choose it.

Placement is thin as well. When Young Living does earn a recommendation, it rarely lands at the top of the answer, so it competes for attention without owning the decisive slot. The practical work is to understand which questions produce endorsements and which produce only passing mentions, then build content that gives answer engines a clear, defensible reason to recommend.

Framing is mixed rather than hostile, with neutral wording dominating. That is workable: the company is not being dismissed, it is being described without advocacy. Turning description into endorsement is a content and evidence task, not a reputation repair task.

What changed since last month

Questions This Section Answers

  • How did Young Living counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

249 / 485 (51.34%)

266 / 506 (52.57%)

246 / 511 (48.14%)

205 / 477 (42.98%)

230 / 420 (54.76%)

Recommendations

81 / 485 (16.70%)

80 / 506 (15.81%)

81 / 511 (15.85%)

42 / 477 (8.81%)

57 / 420 (13.57%)

Top 3 recommendations

24 / 485 (4.95%)

24 / 506 (4.74%)

17 / 511 (3.33%)

20 / 477 (4.19%)

22 / 420 (5.24%)

#1 recommendations

3 / 485 (0.62%)

6 / 506 (1.19%)

4 / 511 (0.78%)

10 / 477 (2.10%)

11 / 420 (2.62%)

From October 2026 to November 2026, Young Living's mention count rose from 205 to 230, while its recommendation count rose from 42 to 57. The recommendation rate was 8.81% and 13.57% respectively.

The monthly record moves around without settling into a trend. Mentions and recommendations both rose in the latest sample after a weaker prior month, and the top placements followed the same direction. Read across the full series, the company has held a broadly similar position while the individual samples differ.

Each month is a separate selected sample, so a higher or lower total does not tell us why the figures moved. The answer sets are not identical between months, and the report does not establish that any change in counts or rates came from a change in sample size or from anything the company did.

The useful reading is directional: endorsement remains the weak point relative to mentions, and that holds across the series even as the headline numbers shift.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%5%10%15%20%Jul 2026Aug 2026Sep 2026Oct 2026Nov 202616.70%Jul 2026: 16.70%15.81%Aug 2026: 15.81%15.85%Sep 2026: 15.85%8.81%Oct 2026: 8.81%13.57%Nov 2026: 13.57%
  • Young Living13.57%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

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Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for Young Living?

AI answers contained 1 conflicting claim about Young Living: 0 critical, 0 high, 1 medium, 0 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

A visibility comparison shows where Young Living stands against the brands that answer engines recommend most often, and it makes the endorsement gap concrete rather than abstract. Pairing that with a short list of claims worth checking gives the client two different kinds of priority: where to compete, and what to verify first.

The recorded conflict for this period is rated medium, with nothing critical or high. That rating orders the fact-checking work; it does not mean a company or publisher got something wrong. The first step is to confirm the underlying facts from primary sources before any correction is considered.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about Young Living should be verified before proposed page edits?

Review topic

Severity

Recorded AI claim A

Recorded AI claim B

status of MacNaughton therapeutic-claims class action

medium

case revived by Second Circuit in May 2023 and still being litigated

case voluntarily dismissed without prejudice in Feb 2021

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

The disputed topic concerns the status of a therapeutic-claims class action, where recorded answers describe the case in incompatible ways. The two accounts differ on whether the matter was revived and litigated or dismissed, and on timing. Different dates can produce an apparent conflict, so the entity, the procedural stage and the source all need confirming before anyone treats this as an error.

Proposed work here is verification first: establish the current status from court records or the company's own statements, then decide whether a page brief is warranted. If the facts support a clear account, a brief can give the website language that answers can draw on. If they do not, the topic stays out of the correction queue.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for Young Living?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://truthinadvertising.org/class-action/young-living-essential-oils/

4

0

1

https://truthinadvertising.org/class-action/young-living/

3

0

1

https://classaction.org/blog/class-action-young-living-nothing-more-than-an-unlawful-pyramid-scheme

2

0

1

https://news.bloomberglaw.com/product-liability-and-toxics-law/young-living-essential-oil-suit-revived-for-new-look-at-puffery

2

0

1

https://topclassactions.com/lawsuit-settlements/consumer-products/young-living-faces-class-action-lawsuit-for-false-advertising-of-therapeutic-essential-oils/

2

0

1

https://classaction.org/blog/no-medicinal-benefit-young-living-hit-with-class-action-challenging-essential-oil-health-benefit-claims

1

0

1

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

The cited pages selected for review cluster around class-action coverage and legal commentary, which is consistent with the disputed topic rather than with product quality. Several of these pages were cited in answers that did not mention Young Living at all, so their presence in the citation record does not show they shaped how the company was described.

Proposed work is a source review: check what each page currently says, whether it is accurate and current, and whether a factual request to the publisher is justified. A citation is not evidence of influence, and a page linked to a conflicting claim is not necessarily its cause. Requests should be evidence-backed and framed as corrections of fact, not of opinion.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed Young Living website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://youngliving.com/blog/why-essential-oils-expensive-worth-money/

11

1

0

https://youngliving.com/

7

7

1

https://youngliving.com/blog/australia/the-story-behind-essential-oil-prices/

7

1

0

https://youngliving.com/blog/young-living-essential-oils-value-in-every-drop/

6

0

0

https://static.youngliving.com/en-US/PDFS/the-young-living-difference-flyer.pdf

3

0

0

https://www-wide.youngliving.com/en_US/discover/quality

3

0

0

https://youngliving.com/blog/new-zealand/the-story-behind-essential-oil-prices/

3

1

0

https://static.youngliving.com/en-US/PDFS/Dec2020_thetherapeuticgraderemoval_FAQ_US_12.17_FINAL.pdf

2

0

0

The company's website was cited 108 times across 63 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

The company's own pages are cited widely, but the pages that attract the most citations are not the ones that appear in recommending answers. Pricing and value explainers draw attention; the homepage is the page most often cited in benchmark answers and the only listed page tied to a recommendation. That split suggests the site informs answers more than it persuades them.

Proposed page briefs would use approved facts and the questions buyers actually ask, applied to the pages already in the citation record rather than to a speculative new set. Each brief should state what the page must establish and which claims it may make. A cited page is not automatically a page that accompanied a recommendation, so briefs should target the endorsement gap directly.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for Young Living?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

Which brand is best for essential oils?

5

5

2

What is the best brand of essential oil?

6

4

2

What is the best brand of essential oils?

6

4

2

What is the best company to buy essential oils from?

6

3

2

What is the highest quality essential oil brand?

6

3

2

What are the top 5 best essential oil brands?

5

2

2

What company produces the best essential oils?

6

5

1

Who is the leader in essential oils?

5

5

1

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions are almost all brand-comparison and best-brand questions, which is exactly where endorsement matters most. Young Living is mentioned in most of these answers but recommended in only a minority, and the pattern is consistent across the differently worded versions of the same question.

Proposed work is buyer-question content built around those comparisons: clear statements of what the brand offers, supported by approved evidence, written to answer the question a buyer is actually asking. Existing coverage should be checked before any new page is proposed, since the site already carries pricing and value material that answers cite.

These are recorded answer observations, not search volume or proof of missing content.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed Young Living work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner, an evidence requirement and a review status. Nothing is corrected in this phase; the point is to know what is disputed and what would settle it.

The second month produces approved page briefs and any publisher requests that survive verification, with confirmed edits, no-change decisions, requests and responses recorded separately. The third month adds buyer-content briefs and a fresh scorecard.

Delivered work is recorded separately from measured answer outcomes. Completing a brief or sending a request does not establish that visibility improved, and the fresh scorecard carries the same comparability limits as this one.

Methodology

Questions This Section Answers

  • How are Young Living answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 420 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 5185 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

485

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

506

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

511

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

477

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

420

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The visibility rates rest on the answers that met the benchmark's inclusion rules, and the exact collection dates for the original answers have not been verified. A company counts as recommended only when an answer endorses it with positive wording; top placements sit inside those recommendations rather than adding to them.

Answers can mention several companies, so company counts do not sum to a number of distinct answers. Sentiment describes answer wording, not customer satisfaction. Citation appearances across all captured answers are a different measure from benchmark answers citing a page, and cited pages and disputed claims still need independent verification.

Our first three priorities

First, settle the class-action status question from primary sources before anything else moves. It is the one recorded conflict, it is rated medium, and it feeds the legal-coverage pages that dominate the external citation list. Until the facts are confirmed, no correction request or page brief on that topic should proceed.

Second, close the endorsement gap on the brand-comparison questions. Young Living is named in most of them and recommended in few, so page briefs should give answer engines explicit, evidence-backed reasons to prefer the brand, applied to pages already being cited.

Third, review the legal and class-action sources for accuracy and currency, and issue publisher requests only where a factual correction is justified. Throughout, keep completed work separate from measured outcomes; none of this guarantees a change in visibility.

/ Learn More

Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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