CiteWorks Studio

TunnelBear AI Market Strategy Report — VPNs

Mark HuntleyBy Mark HuntleyFounder and CEO
3 minutes read

On this report

Key Takeaways

  • TunnelBear appears in AI answers, but it rarely advances into the core recommendation shortlist.
  • Its clearest strength is beginner-friendly and free-VPN discovery across AI platforms.
  • The brand has no rank-one recommendations in this packet, showing weak first-choice authority.
  • TunnelBear’s best opportunity is to own the easy first VPN lane for non-technical and free-use buyers.

This is an independent public analysis by CiteWorks Studio / LLM Authority Index. It is not affiliated with, endorsed by, or sponsored by TunnelBear unless explicitly stated.

Answer Capsule

TunnelBear appears in 49 of 976 AI observations and earns 23 valid recommendations. It is visible as a situational VPN option, but it does not break into the core AI shortlist led by NordVPN, Surfshark, Proton VPN, and ExpressVPN.

Its clearest strength is beginner-friendly and free-VPN discovery. Its clearest weakness is ranked recommendation depth: TunnelBear earns 6 top-three placements and 0 rank-one placements across the full packet.

The biggest opportunity is to make TunnelBear’s simplicity and approachable free-use positioning more competitive in recommendation-stage prompts.

Who This Report Is For

This report is for CMOs, growth leaders, product marketers, SEO teams, affiliate teams, and communications teams in the VPN category who need to understand whether AI systems simply name a brand or actually advance it into the buyer shortlist.

Report Card

Field

Value

Report type

AI Market Strategy Report

Target company

TunnelBear

Category

VPNs

Reporting month

May 2026

AI platforms tracked

6

Public high-intent clusters

3

AI observations analyzed

976

Competitors tracked

NordVPN, CyberGhost VPN, ExpressVPN, IPVanish, Mullvad VPN, Private Internet Access, Proton VPN, Surfshark, Windscribe

Executive Summary

TunnelBear is present in 49 of 976 observations and records 23 valid recommendations. Recognition alone does not move buyers: the brand appears in AI answers, but it rarely becomes a top-ranked recommendation.

Best VPN Discovery is the only meaningful recommendation cluster. TunnelBear reaches a 4.28% positive visibility rate, a 1.07% top-three rate, and a 0.00% rank-one rate across 561 observations.

VPN Comparison shows no positive visibility, top-three rate, or rank-one rate. VPN Pricing shows a 5.90% neutral visibility rate, but no positive visibility and no ranked recommendation signal.

Platform performance is strongest on Copilot for positive visibility, where TunnelBear reaches 8.09%. No platform shows rank-one capture for TunnelBear in this packet.

What TunnelBear Is Winning

TunnelBear owns a recognizable simplicity lane. AI systems repeatedly associate it with beginner-friendly setup, approachable product experience, and free VPN use.

That role matters because some VPN buyers are not looking for the most technical or most premium provider. They want a VPN that feels easy, low-friction, and safe enough for basic use.

The sentiment profile is clean. TunnelBear has 24 positive mentions, 25 neutral mentions, and 0 negative mentions, which means the issue is not hostile framing.

Where TunnelBear Has the Clearest AI Visibility Gaps

The biggest gap is first-choice authority. TunnelBear has 0 rank-one recommendations across 976 observations.

The second gap is comparison and pricing conversion. TunnelBear appears in pricing contexts, but the visibility is neutral rather than recommendation-led.

The third gap is market role defensibility. AI systems often recognize TunnelBear as simple and beginner-friendly, but they appear less willing to recommend it over Proton VPN, Windscribe, Surfshark, or NordVPN when the prompt asks for the best option.

Biggest Opportunity

TunnelBear should sharpen its AI-discoverable role around beginner VPN use, free VPN onboarding, casual mobile use, Chrome users, iPad users, and non-technical buyers.

The brand’s path is not to compete generically with the dominant VPN shortlist. The better move is to own the “easy first VPN” lane and make that positioning easier for AI systems to cite, verify, and recommend.

Competitive Landscape

TunnelBear sits near the bottom of the tracked VPN set by top-three recommendation rate. Its role is clearer than its recommendation share: AI systems understand its beginner-friendly positioning, but they do not often advance it into the final shortlist.

Brand

Top-3 rate

Rank-1 rate

Avg recommended rank

Sentiment

NordVPN

47.95%

39.96%

1.2137

0.8252

Surfshark

39.96%

7.99%

2.1026

0.8116

Proton VPN

28.28%

7.27%

2.2283

0.8517

ExpressVPN

21.93%

3.38%

2.1963

0.8088

Windscribe

4.10%

0.20%

2.3500

0.6889

Private Internet Access

3.18%

1.13%

1.8710

0.4750

Mullvad VPN

1.43%

0.61%

2.0000

0.5714

IPVanish

0.92%

0.20%

2.2222

0.3898

TunnelBear

0.61%

0.00%

3.0000

0.4898

CyberGhost VPN

0.31%

0.10%

1.6667

0.1458

Average recommended rank covers rank-eligible recommendations only.

Prompt Evidence

ChatGPT / Best VPN DiscoveryWhat is the best 100% free VPN? TunnelBear appeared in the answer text with “super beginner-friendly” positioning.

ChatGPT / Best VPN DiscoveryWhat is the best free VPN for Windows? TunnelBear appeared in the answer text as a simple option for beginners.

ChatGPT / Best VPN DiscoveryWhat is the best VPN app for free? TunnelBear appeared in the answer text with beginner-friendly free-VPN language.

Copilot / Best VPN DiscoveryWhich VPN is best for Google Chrome? TunnelBear appeared in the answer text as a simple, friendly Chrome VPN option.

Copilot / Best VPN DiscoveryWhich is the best free VPN? TunnelBear appeared in the answer text as approachable for beginners.

What CiteWorks Studio Would Do Next

Phase 1: AI Market Discovery Audit

Map where TunnelBear appears, disappears, or is displaced across discovery, comparison, and pricing prompts on all six AI platforms.

Phase 2: Recommendation Readiness Plan

Prioritize prompts where TunnelBear already has credibility but under-converts, especially free VPN, beginner, mobile, browser, and simple setup prompts.

Phase 3: Owned Answer Layer Buildout

Build answer-ready pages around beginner VPN use, free plan tradeoffs, mobile onboarding, browser VPN setup, simple privacy, and direct comparisons against free-VPN competitors.

Phase 4: Citation / Authority Layer Development

Strengthen third-party evidence across free VPN reviews, beginner guides, browser-extension coverage, app-store validation, community discussion, and comparison sources.

Phase 5: Monthly AI Visibility & Recommendation Tracking

Track whether TunnelBear moves from neutral or low-rank mention into stronger top-three recommendation placement by platform, cluster, and prompt intent.

Why This Matters

TunnelBear is not invisible in AI discovery. AI systems understand the brand’s simplicity and beginner-friendly role.

But in this packet, that recognition rarely becomes a high-ranking recommendation. The category’s default shortlist is controlled by stronger all-around, privacy, premium, and value brands.

TunnelBear’s opportunity is to win where ease of use matters most. That requires making its beginner-friendly value clearer, better supported, and more consistently reflected in the sources AI systems use.

Core Metrics

Metric

Value

Mentions

49

Valid recommendations

23

Top 3 recommendation count

6

Rank #1 recommendation count

0

Average recommended rank

3.0000 (rank-eligible recommendations only; VPN Comparison and VPN Pricing carried no ranked positions)

Positive mentions

24

Neutral mentions

25

Negative mentions

0

Raw mention presence rate

5.02%

Valid recommendation coverage

2.36%

Top 3 recommendation rate

0.61%

Rank #1 recommendation rate

0.00%

Net sentiment score

0.4898

Sentiment & Recommendation by Platform

Platform

Positive visibility rate

Rank-1 rate

Readout

ChatGPT

3.97%

0.00%

Light positive visibility, no rank-one conversion

Copilot

8.09%

0.00%

Strongest positive visibility surface for TunnelBear

Gemini

0.00%

0.00%

No positive recommendation signal in this packet

Google AI Mode

1.36%

0.00%

Very light positive visibility

Google AI Overviews

0.42%

0.00%

Minimal positive visibility

Perplexity

3.25%

0.00%

Light positive visibility, no rank-one conversion

Methodology

This is a one-company AI Market Strategy Report for TunnelBear. All other tracked VPN brands are treated as competitors relative to TunnelBear.

The reporting month is May 2026, and the dataset was extracted on May 21, 2026. The six AI environments tracked are ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, and Perplexity.

The dataset contains 976 observations. The competitor universe is NordVPN, CyberGhost VPN, ExpressVPN, IPVanish, Mullvad VPN, Private Internet Access, Proton VPN, Surfshark, and Windscribe.

Public clusters were normalized from Stage 0 as Best VPN Discovery, VPN Comparison, and VPN Pricing. A mention counts when TunnelBear appears in an AI answer; a valid recommendation requires positive, shortlist-quality inclusion.

Per the dataset’s methodology inputs, sentiment scoring is: “negative = -1, neutral = 0, positive = 1.” Rank eligibility is defined as: “Only positive valid recommendations receive rank credit.”

This is a point-in-time AI discovery packet. AI outputs can shift with platform updates, prompt phrasing, geography, personalization, and changes in the source ecosystem.

Request an AI Visibility Audit

CiteWorks Studio produces AI Market Strategy Reports showing where your brand appears, disappears, or gets recommended across ChatGPT, Gemini, Copilot, Perplexity, Google AI Mode, and Google AI Overviews. Request an AI Visibility Audit.


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About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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