SmartSites Appears in 75.0% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
10 minutes read

Key Takeaways

  • SmartSites appears in 507 of 676 AI answers and is recommended in 316, making it the clear benchmark leader.
  • The main fact-checking issue centers on conflicting PPC pricing claims that should be verified against primary sources before any page edits.
  • The company’s homepage and a small set of cited pages account for most references, so those pages should be prioritized for review briefs.
  • Buyer questions such as best SEO firm and best digital marketing company already surface SmartSites, creating a clear content brief opportunity.

Answer Capsule

In November 2026, SmartSites appeared in 507 of 676 AI answers included in the Digital Marketing Agency benchmark (75.00%). It received 316 recommendations (46.75%), with 186 Top 3 placements and 113 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do SmartSites mentions, recommendations and placements compare with its Digital Marketing Agency peers?

SmartSites recorded 507 mentions (75.00%) and 316 recommendations (46.75%) across 676 answers included in the benchmark. Top 3 placements numbered 186; first-place recommendations numbered 113. Framing among its mentions was 348 positive, 153 neutral and 6 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

SmartSites

507

75.00%

316

46.75%

186

27.51%

113

16.72%

2

LYFE Marketing

254

37.57%

147

21.75%

72

10.65%

47

6.95%

3

M16 Marketing

60

8.88%

47

6.95%

19

2.81%

6

0.89%

4

Cardinal Digital Marketing

40

5.92%

32

4.73%

10

1.48%

5

0.74%

5

AIS Media

31

4.59%

25

3.70%

9

1.33%

3

0.44%

6

Joseph Studios

6

0.89%

6

0.89%

0

0.00%

0

0.00%

7

Grater Digital

0

0.00%

0

0.00%

0

0.00%

0

0.00%

SmartSites is the clear leader in this benchmark, appearing in three of every four answers and earning an affirmative recommendation in nearly half. Its nearest competitor trails by a wide margin on every measure, so the practical question is not whether SmartSites is visible but whether that lead is built on accurate, well-sourced claims.

Placement is strong but not dominant: most recommendations land in the top three, and a smaller group take first place. That gap is where the agency can add value, by strengthening the evidence AI systems draw on rather than chasing raw mention volume.

Framing is overwhelmingly positive or neutral, with only a handful of negative mentions. Positive wording alone does not equal endorsement, so the recommendation rate deserves its own attention. We would treat the current position as a baseline to protect and verify, not a result to celebrate.

What changed since last month

Questions This Section Answers

  • How did SmartSites counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

405 / 573 (70.68%)

419 / 584 (71.75%)

445 / 624 (71.31%)

440 / 611 (72.01%)

507 / 676 (75.00%)

Recommendations

356 / 573 (62.13%)

343 / 584 (58.73%)

366 / 624 (58.65%)

414 / 611 (67.76%)

316 / 676 (46.75%)

Top 3 recommendations

247 / 573 (43.11%)

253 / 584 (43.32%)

205 / 624 (32.85%)

244 / 611 (39.93%)

186 / 676 (27.51%)

#1 recommendations

128 / 573 (22.34%)

129 / 584 (22.09%)

87 / 624 (13.94%)

76 / 611 (12.44%)

113 / 676 (16.72%)

From October 2026 to November 2026, SmartSites' mention count rose from 440 to 507, while its recommendation count fell from 414 to 316. The recommendation rate was 67.76% and 46.75% respectively.

The monthly record shows a genuine split: mentions climbed to their highest level in the series while recommendations fell sharply from the prior month. Top-three and first-place counts also dropped. These are separate observations, and the report does not establish why any of them moved.

Each month is its own sample with different answer coverage, so month-to-month rates are not strictly like-for-like. The movement is worth investigating, but it should be read as a signal to examine, not a verdict on any change in company standing.

We would use the next scorecard to track mentions and recommendations side by side, so the client can see whether the divergence persists across comparable samples before drawing conclusions.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%20%40%60%80%Jul 2026Aug 2026Sep 2026Oct 2026Nov 202662.13%Jul 2026: 62.13%58.73%Aug 2026: 58.73%58.65%Sep 2026: 58.65%67.76%Oct 2026: 67.76%46.75%Nov 2026: 46.75%
  • SmartSites46.75%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

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Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for SmartSites?

AI answers contained 13 conflicting claims about SmartSites: 0 critical, 0 high, 10 medium, 3 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

The benchmark surfaced a modest set of conflicting claims about SmartSites, mostly rated medium priority. None were rated critical or high, which means the fact-checking workload is manageable and can be sequenced rather than rushed.

A visibility comparison paired with a prioritized claim list would let the client see where its answer presence is strongest and which disputed statements most deserve attention first. Severity ratings guide order of work; they do not prove that any company or publisher got something wrong.

We would build a scorecard that pairs each disputed claim with its source, date and owner, so the client can decide what to verify before anything is corrected.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about SmartSites should be verified before proposed page edits?

Review topic

Severity

Recorded AI claim A

Recorded AI claim B

PPC management monthly starting price

medium

starts around $500/month

starts around $750/month

PPC management monthly starting price

medium

starts around $500/month

starts at $600/month

PPC management monthly starting price

medium

starts around $750/month

starts at $600/month

PPC management monthly starting price

medium

starts around $500 to $1,000+/month

starts at $600/month

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

The disputed claims cluster around one topic: the monthly starting price for PPC management. The recorded answers give several different figures, and the pairs conflict with each other rather than with a single verified company statement.

Different publication dates or service tiers could explain an apparent conflict, so the entity, date and source need resolving before any correction is considered. We would not assume the website is wrong or that an AI answer is right.

Proposed work is a verification pass against current primary sources, followed by conditional page briefs only where a genuine inconsistency is confirmed. Where the facts hold up, the brief records a no-change decision instead.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for SmartSites?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://clutch.co/profile/smartsites

6

5

6

https://flinque.com/blog/smartsites-review/

3

3

5

https://get-ryze.ai/blog/smartsites-ppc-review-2026

2

2

5

https://reddit.com/r/startups/comments/1f8rcjx/smartsites_worth_the_money/

2

2

5

https://iconlogovector.com/logo/smartsites

22

22

3

https://checkthat.ai/brands/smartsites

3

3

3

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

The cited pages selected for review range from directory profiles and review blogs to a community thread and a logo site. Several carry multiple conflicting claims, but a page linked to a claim is not necessarily its cause, and the same answer can touch more than one page.

Before any outreach, each page's current contents need checking against primary sources. Where a genuine error is confirmed, we would prepare an evidence-backed request; where the page is accurate or the claim is unverifiable, we would record that decision and leave it alone.

Publisher review is proposed work, not an assumption of control. Requests may be declined, and responses should be logged separately from confirmed edits.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed SmartSites website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://smartsites.com/

35

34

23

https://smartsites.com/company/

7

5

1

https://smartsites.com/contact/

3

3

0

https://smartsites.com/digital-marketing-services/

3

3

1

https://smartsites.com/meet-the-team/

3

0

0

https://smartsites.com/meet-the-team/alex-melen/

3

0

0

https://smartsites.com/work/

2

2

0

https://smartsites.com/?afsrc=1

1

1

0

The company's website was cited 73 times across 24 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

The company's own website is the most-cited source in the captured answers, with the homepage carrying most of that weight. A long tail of other pages, including team and work pages, appears far less often.

That concentration suggests the homepage is doing most of the explanatory work. Page briefs would give priority pages approved facts and clear answers to the questions buyers actually ask, starting with the pages already being cited.

A cited page is not automatically a page that accompanied a recommendation, so briefs should be judged on accuracy and usefulness first. We would check existing coverage before proposing any new page.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for SmartSites?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

Who are the highest rated SEO firms?

5

5

5

What are the best digital marketing companies?

6

6

4

Which is the best digital marketing company in the USA?

6

6

4

Which company is the best for digital marketing agency?

5

5

4

Who is the best SEO agency?

5

5

4

What are the best digital marketing agencies?

4

4

4

What is the best SEO company?

4

4

4

Who is the best PPC agency?

5

4

4

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions are broad category queries: best SEO firms, best digital marketing companies, best agency in the USA, best PPC agency. SmartSites appears in nearly all of them and is recommended in most, which shows the brand is already in the consideration set for these prompts.

These are answer observations, not search volume or proof of missing website content. The opportunity is to make the company's own pages the clearest, best-evidenced answer to those same questions.

We would draft buyer-question content briefs around these themes, checking existing pages first and reusing approved facts rather than inventing new claims.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed SmartSites work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline: a scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner, evidence requirement and review status. Nothing is corrected until verification is complete.

The second month turns confirmed findings into approved page briefs and justified publisher requests, with confirmed edits, no-change decisions, requests and responses logged separately. The third month adds buyer-content briefs and a fresh scorecard.

Delivered work is recorded separately from measured answer outcomes. Completing a brief or sending a request does not guarantee a change in visibility, and the plan should be judged on work completed and evidence quality.

Methodology

Questions This Section Answers

  • How are SmartSites answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 676 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 710 captured answers and 4512 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

573

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

584

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

624

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

611

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

676

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The report covers a single reporting month, and the exact dates the original answers were collected have not been verified. Visibility rates rest on answers that met the benchmark's inclusion rules, and a recommendation requires both endorsement and positive wording.

An answer can mention several companies, so company counts cannot be added to find distinct answers. Sentiment describes answer wording, not customer satisfaction. Citation appearances differ from benchmark citations and from recommending answers.

Monthly samples differ, so comparisons show how recorded results changed, not why. Cited pages and disputed claims still need independent verification.

Our first three priorities

First, verify the PPC pricing claims against current primary sources before any correction is considered, and record a no-change decision where the facts hold. This is the most concrete, bounded piece of work in the evidence.

Second, prepare page briefs for the homepage and the other cited company pages, using approved facts and the buyer questions already observed. The aim is accuracy and clarity, not new claims.

Third, build the buyer-question content briefs and a fresh scorecard so the client can watch mentions and recommendations together across comparable samples. Each step has a named owner and a clear completion criterion.

/ Learn More

Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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