Doctor on Demand Appears in 64.7% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
9 minutes read

Key Takeaways

  • Doctor on Demand has strong reach in benchmark answers, appearing in 64.66% of responses and ranking near the top among online doctor providers.
  • The main gap is prominence: the company is mentioned often, but it is rarely the single first choice in AI answers.
  • No conflicting claims were recorded in the captured answers, so the first step is a scoped fact review rather than immediate corrections.
  • Priority work includes reviewing high-citation company pages, checking frequently cited third-party sources, and building content around common telehealth buyer questions.

Answer Capsule

In November 2026, Doctor on Demand appeared in 258 of 399 AI answers included in the Online Doctors benchmark (64.66%). It received 190 recommendations (47.62%), with 137 Top 3 placements and 21 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do Doctor on Demand mentions, recommendations and placements compare with its Online Doctors peers?

Doctor on Demand recorded 258 mentions (64.66%) and 190 recommendations (47.62%) across 399 answers included in the benchmark. Top 3 placements numbered 137; first-place recommendations numbered 21. Framing among its mentions was 193 positive, 65 neutral and 0 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

Teladoc Health

346

86.72%

246

61.65%

224

56.14%

160

40.10%

2

Sesame

241

60.40%

198

49.62%

115

28.82%

46

11.53%

3

Doctor on Demand

258

64.66%

190

47.62%

137

34.34%

21

5.26%

4

MDLive

238

59.65%

182

45.61%

92

23.06%

7

1.75%

5

plushcare

175

43.86%

148

37.09%

66

16.54%

10

2.51%

6

Amwell

226

56.64%

146

36.59%

84

21.05%

3

0.75%

7

K Health

46

11.53%

31

7.77%

10

2.51%

1

0.25%

8

LiveHealth Online

40

10.03%

20

5.01%

8

2.01%

0

0.00%

9

HealthTap

24

6.02%

12

3.01%

6

1.50%

3

0.75%

10

Lemonaid Health

9

2.26%

6

1.50%

1

0.25%

0

0.00%

Doctor on Demand sits near the top of this set on reach, appearing in roughly two of every three answers, and its positive framing is almost unbroken. The weaker signal is placement: it is named often but rarely as the single first choice, so the gap is prominence rather than presence.

That pattern matters commercially because a buyer asking for one recommendation may never see a company that only appears in a longer list. The agency would treat reach as an asset to protect and first-choice standing as the problem to work on.

Because the monthly samples differ, these figures describe this selected month only. Any comparison with earlier months should be read as observed movement, not as a trend with a known cause.

What changed since last month

Questions This Section Answers

  • How did Doctor on Demand counts and coverage differ across the available monthly snapshots?

Metric

Oct 2026

Nov 2026

Mentions

373 / 565 (66.02%)

258 / 399 (64.66%)

Recommendations

273 / 565 (48.32%)

190 / 399 (47.62%)

Top 3 recommendations

213 / 565 (37.70%)

137 / 399 (34.34%)

#1 recommendations

79 / 565 (13.98%)

21 / 399 (5.26%)

Only months with verified results are shown. Monthly sample coverage is listed in Methodology.

From October 2026 to November 2026, Doctor on Demand's mention count fell from 373 to 258, while its recommendation count fell from 273 to 190. The recommendation rate was 48.32% and 47.62% respectively.

Between the two recorded months, mentions and recommendations both fell in absolute terms, while the recommendation rate held almost level. First-place counts dropped more sharply than the other measures, which is the movement most worth watching.

The two months are separate samples, so the change in answer totals is a comparability limit rather than an explanation. Nothing here shows why counts or rates moved, and the agency would not present it as a trend until further months are recorded.

Proposed work would track first-choice standing alongside reach so the client can see whether prominence is improving.

AI recommendation trend

Observed recommendation rate (%), Oct 2026 to Nov 2026

  • Doctor on Demand-0.70 pp
    Oct 202648.32%
    Nov 202647.62%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

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Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for Doctor on Demand?

AI answers contained 0 conflicting claims about Doctor on Demand: 0 critical, 0 high, 0 medium, 0 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

No conflicting claims about Doctor on Demand were recorded in the captured answers, so there is no fact-check queue to clear for this company. That is a clean starting position, not proof that every statement about the company is accurate.

The useful measurement step is a visibility comparison that sets reach against first-choice standing, paired with a short list of claims worth verifying against primary sources. The agency would build that scorecard so the client can see which gap to address first.

Any claim flagged later would need independent verification before it is treated as an error.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about Doctor on Demand should be verified before proposed page edits?

No results are available for this part of the analysis.

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

This part of the analysis returned no results, so there are no disputed topics to work through for Doctor on Demand. The agency would not invent page changes to fill the gap.

Instead, the proposed work is a scoped fact review: confirm the company's core service, cost and eligibility statements against current primary sources, then decide whether any page brief is warranted. Where an apparent conflict turns on dates or entity matching, it stays out of the correction queue until resolved.

Page briefs would be written only after that verification.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for Doctor on Demand?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://telehealth.com/online-doctor/

76

49

0

https://teledirectmd.com/cost/online-doctor-visit-cost/

11

10

0

https://uhcdoctorchat.com/

9

9

0

https://apps.apple.com/us/app/doctor-on-demand/id591981144

6

5

0

https://doccure.io/best-apps-for-virtual-doctor-visits-mobile-telemedicine-guide-2026/

5

5

0

https://take10rx.com/blog/online-doctor-visit-cost

5

5

0

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

The cited pages selected for review are mostly third-party cost and comparison sites, with the company's app listing among them. None carries a conflicting claim in the captured answers, so there is no evidence of publisher error to act on.

A citation does not show that a page shaped the answer. The agency would review the most frequently cited pages for accuracy and relevance, then prepare evidence-backed requests only where a genuine gap is confirmed.

Requests would be framed as corrections or additions, with no assumption of control over the publisher.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed Doctor on Demand website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://doctorondemand.com/

101

83

64

https://doctorondemand.com/doctors-note/

27

0

0

https://doctorondemand.com/online-prescriptions/

18

4

4

https://doctorondemand.com/about-us/cost-insurance/

15

13

1

https://doctorondemand.com/what-we-treat/uti/

11

3

2

https://doctorondemand.com/what-we-treat/nausea-vomiting/

8

0

0

https://doctorondemand.com/virtual-primary-care/

7

5

5

https://doctorondemand.com/urgent-care/

5

4

2

The company's website was cited 229 times across 29 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

The company's own site is cited widely, and the home page accounts for most of that activity, including many answers that also recommend the company. Several treatment and service pages are cited far less, and some not at all in the recorded answers.

The agency would prepare page briefs for the priority pages using approved facts and the questions buyers actually ask, checking existing coverage before proposing anything new. Pages with no recorded citations are not assumed to be weak; they simply have no observed signal here.

Briefs would separate confirmed edits from no-change decisions.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for Doctor on Demand?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

What is the best telehealth app?

5

4

4

Which is the best app for doctor appointment online?

4

4

4

What apps are used for telehealth?

5

5

3

Who is the best telehealth provider?

6

3

3

What are the top telemedicine companies?

5

2

2

What is the best online doctor website?

4

2

2

What is the best telehealth company?

4

2

2

Which online doctor app is best?

5

2

2

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions cluster around choosing a telehealth app or provider, and Doctor on Demand appears in most of them, though not always as the recommendation. The strongest showing is on app-selection questions, where it is named and endorsed in nearly every recorded answer.

Broader provider and company questions show thinner coverage. The agency would draft buyer-question content around app choice, provider comparison and cost, checking whether existing pages already answer them before proposing new ones.

These are answer observations, not verified search demand.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed Doctor on Demand work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month produces a baseline scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner and a review status. The second month turns verified findings into approved page briefs and justified publisher requests, with confirmed edits and no-change decisions recorded separately.

The third month adds buyer-content briefs and a fresh scorecard. Completed work would be reported separately from measured answer outcomes, and no visibility gain would be promised, since the samples and their comparability limits constrain what can be claimed.

Methodology

Questions This Section Answers

  • How are Doctor on Demand answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 399 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 5497 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Oct 2026

565

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

399

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

July 2026 measured a different set of companies, so it is excluded from this comparison. August 2026 measured a different set of companies, so it is excluded from this comparison. September 2026 measured a different set of companies, so it is excluded from this comparison.

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The answers were collected for a single reporting month, and the exact collection dates are unverified. Rates rest on answers that met the benchmark's inclusion rules, and a recommendation requires both endorsement and positive wording.

An answer can name several companies, so company counts do not sum to distinct answers. Sentiment describes answer wording, not customer satisfaction. Cited pages and any disputed claims still need independent checking.

The monthly samples differ, so comparisons show what was recorded, not why it changed.

Our first three priorities

First, protect the company's broad reach while working on first-choice standing, since being named often but rarely first is the clearest gap in this evidence. A visibility scorecard would track both.

Second, run a scoped fact review of the company's core service, cost and eligibility statements against current primary sources, and hold page briefs until that review is complete. Third, review the most-cited third-party pages for accuracy before any publisher request.

Buyer-question content on app and provider choice would follow, with existing coverage checked first.

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Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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