GoodTrust Appears in 16.4% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
10 minutes read

Key Takeaways

  • GoodTrust is mentioned in 16.44% of benchmark answers and recommended in 13.76%, but it rarely appears in top-three positions.
  • The brand is usually endorsed once it appears, suggesting the main issue is placement rather than sentiment.
  • No conflicting claims were found in the captured answers, so the first priority is verifying core facts and partnership pages against primary sources.
  • The strongest content opportunities come from comparison-style buyer questions where GoodTrust already earns recommendations but needs better ranking.

Answer Capsule

In November 2026, GoodTrust appeared in 49 of 298 AI answers included in the Online Estate Planning and Wills benchmark (16.44%). It received 41 recommendations (13.76%), with 2 Top 3 placements and 0 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do GoodTrust mentions, recommendations and placements compare with its Online Estate Planning and Wills peers?

GoodTrust recorded 49 mentions (16.44%) and 41 recommendations (13.76%) across 298 answers included in the benchmark. Top 3 placements numbered 2; first-place recommendations numbered 0. Framing among its mentions was 41 positive, 8 neutral and 0 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

LegalZoom

296

99.33%

253

84.90%

230

77.18%

84

28.19%

2

Trust & Will

289

96.98%

250

83.89%

238

79.87%

108

36.24%

3

Quicken WillMaker & Trust

238

79.87%

221

74.16%

157

52.68%

11

3.69%

4

FreeWill

214

71.81%

194

65.10%

80

26.85%

45

15.10%

5

Rocket Lawyer

207

69.46%

183

61.41%

25

8.39%

1

0.34%

6

GoodTrust

49

16.44%

41

13.76%

2

0.67%

0

0.00%

7

Fabric

15

5.03%

14

4.70%

8

2.68%

1

0.34%

8

Tomorrow

7

2.35%

6

2.01%

0

0.00%

0

0.00%

9

Wealth.com

24

8.05%

1

0.34%

0

0.00%

0

0.00%

9

Willing

17

5.70%

1

0.34%

1

0.34%

0

0.00%

GoodTrust appears in a modest share of answers, but when it appears it is usually endorsed rather than merely named. That gap between mentions and recommendations is the encouraging part: the model tends to speak well of the brand once it enters the conversation. The weakness sits in position, not tone.

Placement is the real constraint. GoodTrust rarely lands among the top few options and never takes first place, so buyers scanning a ranked list may not reach it. The agency would treat this as a positioning problem to investigate through page and source review, not as a reason to chase more mentions.

Because recommendations, shortlist placements and first-place finishes nest inside one another, the small top-three figure should be read as depth of endorsement rather than a separate audience. The proposed work focuses on earning stronger placement within answers that already favor the brand.

What changed since last month

Questions This Section Answers

  • How did GoodTrust counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

44 / 297 (14.81%)

26 / 307 (8.47%)

36 / 338 (10.65%)

38 / 324 (11.73%)

49 / 298 (16.44%)

Recommendations

38 / 297 (12.79%)

20 / 307 (6.51%)

35 / 338 (10.36%)

37 / 324 (11.42%)

41 / 298 (13.76%)

Top 3 recommendations

3 / 297 (1.01%)

3 / 307 (0.98%)

3 / 338 (0.89%)

6 / 324 (1.85%)

2 / 298 (0.67%)

#1 recommendations

0 / 297 (0.00%)

0 / 307 (0.00%)

0 / 338 (0.00%)

0 / 324 (0.00%)

0 / 298 (0.00%)

From October 2026 to November 2026, GoodTrust's mention count rose from 38 to 49, while its recommendation count rose from 37 to 41. The recommendation rate was 11.42% and 13.76% respectively.

The latest month shows more mentions and more recommendations than the prior month, and the recommendation rate also moved upward. That is a better reading than the mid-year dip, though the monthly samples are separate selections rather than a continuous trend line.

Top-three appearances fell even as overall recommendations rose, which suggests the brand is being endorsed in more answers without climbing the ranking within them. The two movements are worth holding separately rather than treating one as the cause of the other.

First place remained at zero throughout, so the placement gap is persistent rather than a one-month wobble. The agency would watch whether stronger endorsement eventually translates into higher placement, while treating each month as its own sample.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%3.75%7.5%11.25%15%Jul 2026Aug 2026Sep 2026Oct 2026Nov 202612.79%Jul 2026: 12.79%6.51%Aug 2026: 6.51%10.36%Sep 2026: 10.36%11.42%Oct 2026: 11.42%13.76%Nov 2026: 13.76%
  • GoodTrust13.76%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

/ Take the next step

Want to Understand Your AI Citation Footprint?

We start every engagement with a full audit of how AI systems reference your brand today.

Measurable, Repeatable Programme

Build a durable foundation of credible citations that compounds over time and continues to influence AI answers as new queries emerge

Citation Architecture Review

Identify which high-authority community sources are and aren't working in your favour across AI platforms.

AI Visibility Audit

Understand exactly how LLMs are referencing your brand today and which sources are shaping those answers.

Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for GoodTrust?

AI answers contained 0 conflicting claims about GoodTrust: 0 critical, 0 high, 0 medium, 0 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

No conflicting claims about GoodTrust surfaced in the captured answers, which is a clean starting point rather than a finished result. The absence of disputes means fact-checking effort can go toward confirming what the brand wants said, not firefighting errors.

The agency would build a visibility comparison against the leading competitors so the client can see where it stands on reach, endorsement and placement at once. A shortlist of claims worth verifying would sit alongside it, each tied to a primary source and an owner.

This gives the client a defensible priority order: which gaps matter most, which claims need confirmation before any page work, and which can wait.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about GoodTrust should be verified before proposed page edits?

No results are available for this part of the analysis.

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

This part of the analysis returned no results, so there are no disputed topics to work through for GoodTrust this month. That is a limited finding, not proof that the website is fully consistent with how AI answers describe the company.

The agency would still verify the core facts a buyer would rely on, using current primary sources rather than AI output. Where a claim needs checking, the entity, date and source get resolved first, since different dates can make two statements look contradictory when they are not.

Only after that verification would conditional page briefs be drafted, and only for points the client confirms. Ambiguous matches stay out of any correction queue.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for GoodTrust?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://ncoa.org/product-resources/estate-planning/goodtrust-willmaker-review/

5

2

0

https://startupintros.com/orgs/goodtrust

1

1

0

https://ncoa.org/product-resources/estate-planning/best-online-will-makers/

218

38

0

https://cnbc.com/select/best-online-will-makers/

251

36

0

https://trustandwill.com/

91

23

0

https://freewill.com/

140

18

0

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

The cited pages skew toward third-party review and comparison sites, including nonprofit and financial-news roundups, alongside competitor homepages. Those roundups are where buyers form shortlists, so they matter more for placement than for simple brand awareness.

The agency would review the current contents of the most relevant pages before requesting anything, since a citation does not show what a page says or whether it influenced an answer. Requests would be evidence-backed and respectful of publisher independence, with no assumption of control or error.

A citation linked to a claim is not treated as its cause. The aim is to understand the external narrative and identify where a factual, well-supported conversation is warranted.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed GoodTrust website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://mygoodtrust.com/articles/goodtrust-and-beem-unite-to-protect-usd68-5-trillion-in-american-wealth-by

1

1

0

https://mygoodtrust.com/will

1

0

0

The company's website was cited 2 times across 2 distinct page addresses; the table shows 2 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

Only a small number of company pages were cited, and the ones selected are a partnership announcement and a product page. Neither was recorded alongside a recommending answer, so their current role in shaping endorsements is unclear.

The agency would prepare page briefs built on approved facts and the questions buyers actually ask, then check existing coverage before proposing anything new. The partnership page in particular needs its claims confirmed against primary sources before it is used to support any narrative.

A cited page is not automatically a page that drove a recommendation, so page work is proposed as improvement, not as a fix for a measured cause.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for GoodTrust?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

What is the best online estate planning service?

4

3

3

What is the best online will and trust company?

4

2

2

What is the best online will and trust maker?

5

2

2

What is the best online will and trust?

6

2

2

best online estate planning

2

2

2

online wills and trusts

2

2

2

What is the best WillMaker program?

5

1

1

What is the best online will maker?

5

1

1

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions cluster around choosing a best online estate planning service, will and trust company, or will maker. GoodTrust appears in several of these answers and is endorsed in most of them, which suggests the brand is credible once the question is framed around comparison.

The agency would turn these observations into buyer-question content briefs, checking what the site already covers before proposing new pages. The questions are recorded answer observations, not search volume, so they guide content topics rather than forecast demand.

Priority goes to the comparison-style questions where the brand already earns endorsement but needs stronger placement.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed GoodTrust work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline scorecard, a scoped fact-review list and a shortlist of pages and sources, each with an owner and review status. This creates the record against which later work is judged.

The second month produces approved page briefs and justified publisher requests, with confirmed edits, no-change decisions and responses logged separately. The third month adds buyer-content briefs and a fresh scorecard.

Delivered work is recorded apart from measured answer outcomes, and no gain is promised. The plan separates what the agency completes from what the AI answers later show.

Methodology

Questions This Section Answers

  • How are GoodTrust answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 298 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 6007 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

297

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

307

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

338

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

324

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

298

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The monthly samples are separate selections, so month-to-month movement describes what was recorded, not why it changed. Recommendation requires both endorsement and positive wording, and top-three and first-place counts sit inside recommendations rather than adding to them.

Answers can mention several companies, so company counts do not sum to distinct answers. Citation appearances across the wider capture differ from benchmark answers citing a page, and cited pages still need independent verification.

Our first three priorities

First, confirm the facts behind the brand's core claims and the partnership page using current primary sources, so any later content rests on verified ground. Second, review the third-party roundups where buyers build shortlists and decide, evidence in hand, whether a factual conversation with those publishers is warranted.

Third, draft buyer-question briefs for the comparison-style questions where GoodTrust is already endorsed, aiming to strengthen placement rather than chase volume. Each step has a named owner and a clear completion record.

These priorities follow the evidence: the brand is liked when seen, rarely placed near the top, and has no disputed claims to resolve first.

/ Learn More

Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

Archived editions

Browse earlier published research snapshots for this article. The latest edition remains at the current URL.

VIEW ALL CASE STUDIESREQUEST AN AI VISIBILITY AUDIT