Smalls Appears in 41.0% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.
This report supports CiteWorks Studio's examination of how AI search is recommending Cat Food, Litter and Cat Care. For more detail, you can also read Cat Food, Litter and Cat Care: AI Visibility Discovery Index.
On this report
Browse sections
- Answer Capsule
- Current AI visibility
- What changed since last month
- Next Step
- Step 1. Measure
- Step 2. Make the website consistent
- Step 3. Align the external narrative
- Step 4. Optimize priority company pages
- Step 5. Publish around buyer questions
- Our 90-day action plan
- Methodology
- Our first three priorities
- Learn More
Key Takeaways
- Smalls appeared in 40.99% of benchmark AI answers and received 29.85% recommendations, with a strong share of first-place placements.
- November 2026 showed a clear decline from prior months, so the report treats it as a new baseline rather than a trend explanation.
- The main verification issues involve veterinarian approval and pricing claims, which should be checked against primary sources before any page edits.
- The recommended work focuses on third-party review pages, priority company pages, and buyer questions about price, protein, and ingredient quality.
Answer Capsule
In November 2026, Smalls appeared in 239 of 583 AI answers included in the Cat Food, Litter and Cat Care benchmark (40.99%). It received 174 recommendations (29.85%), with 97 Top 3 placements and 73 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.
Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.
Current AI visibility
Questions This Section Answers
- How do Smalls mentions, recommendations and placements compare with its Cat Food, Litter and Cat Care peers?
Smalls recorded 239 mentions (40.99%) and 174 recommendations (29.85%) across 583 answers included in the benchmark. Top 3 placements numbered 97; first-place recommendations numbered 73. Framing among its mentions was 190 positive, 49 neutral and 0 negative.
Rank | Company | Mentions | Mention rate | Recommendations | Recommendation rate | Top 3 | Top 3 rate | #1 | #1 rate |
|---|---|---|---|---|---|---|---|---|---|
1 | 351 | 60.21% | 223 | 38.25% | 103 | 17.67% | 36 | 6.17% | |
2 | 246 | 42.20% | 176 | 30.19% | 111 | 19.04% | 96 | 16.47% | |
3 | Smalls | 239 | 40.99% | 174 | 29.85% | 97 | 16.64% | 73 | 12.52% |
4 | Weruva | 274 | 47.00% | 168 | 28.82% | 75 | 12.86% | 19 | 3.26% |
5 | World’s Best Cat Litter | 162 | 27.79% | 105 | 18.01% | 66 | 11.32% | 10 | 1.72% |
6 | 50 | 8.58% | 24 | 4.12% | 17 | 2.92% | 3 | 0.51% | |
7 | 17 | 2.92% | 8 | 1.37% | 5 | 0.86% | 4 | 0.69% | |
8 | 17 | 2.92% | 6 | 1.03% | 3 | 0.51% | 2 | 0.34% | |
9 | 7 | 1.20% | 2 | 0.34% | 2 | 0.34% | 2 | 0.34% | |
10 | 3 | 0.51% | 1 | 0.17% | 0 | 0.00% | 0 | 0.00% |
Smalls sits in the leading group on mentions and recommendations, but its placement profile is distinctive. It earns a large share of first-place recommendations relative to its shortlist appearances, which suggests that when an answer does endorse the brand, it often puts it at the front rather than merely listing it.
The gap to the leader is real but not wide on mentions, and the brand is comfortably ahead of most of the field. The practical implication is that the priority is not broad awareness so much as protecting and extending the strong first-place position it already holds.
Framing is almost entirely positive with no negative mentions recorded, so the wording risk is low. That makes the more useful work verification and consistency rather than reputation repair.
What changed since last month
Questions This Section Answers
- How did Smalls counts and coverage differ across the available monthly snapshots?
Metric | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|
Mentions | 306 / 681 (44.93%) | 321 / 668 (48.05%) | 330 / 672 (49.11%) | 308 / 665 (46.32%) | 239 / 583 (40.99%) |
Recommendations | 287 / 681 (42.14%) | 309 / 668 (46.26%) | 314 / 672 (46.73%) | 301 / 665 (45.26%) | 174 / 583 (29.85%) |
Top 3 recommendations | 229 / 681 (33.63%) | 241 / 668 (36.08%) | 230 / 672 (34.23%) | 232 / 665 (34.89%) | 97 / 583 (16.64%) |
#1 recommendations | 176 / 681 (25.84%) | 149 / 668 (22.31%) | 173 / 672 (25.74%) | 149 / 665 (22.41%) | 73 / 583 (12.52%) |
From October 2026 to November 2026, Smalls' mention count fell from 308 to 239, while its recommendation count fell from 301 to 174. The recommendation rate was 45.26% and 29.85% respectively.
The November sample shows a clear step down in both mentions and recommendations compared with the preceding months, and the recommendation rate moved with it. The earlier months were broadly stable, so November stands apart from that pattern.
The answer samples differ between months, so the movement should be read as a change in the recorded results rather than as evidence about why it happened. A smaller sample does not by itself explain the shift, and the report does not claim it does.
For planning, the sensible response is to treat November as a fresh baseline and watch whether the next sample returns toward the earlier level before drawing conclusions.
AI recommendation trend
Observed recommendation rate (%), Jul 2026 to Nov 2026
- Smalls29.85%
Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.
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Step 1. Measure
Questions This Section Answers
- What should the agency measure and verify first for Smalls?
AI answers contained 17 conflicting claims about Smalls: 0 critical, 7 high, 10 medium, 0 low. Of these, 7 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.
The most useful first step is a scorecard that sets Smalls' visibility and placement against the leading competitors, so the client can see where the brand is strong and where it is exposed. That gives a shared reference point for every later decision.
Alongside it, a prioritized list of the disputed claims would let the client focus fact-checking effort where the stakes are highest. The severity ratings already separate the claims worth attention from the rest, and the list should be owned and tracked rather than left as a one-off read.
Neither step assumes an error has occurred; both simply organize what needs checking.
Step 2. Make the website consistent
Questions This Section Answers
- Which recorded claim differences about Smalls should be verified before proposed page edits?
Review topic | Severity | Recorded AI claim A | Recorded AI claim B |
|---|---|---|---|
veterinarian approval/recommendation | high | not broadly vet-recommended; no explicit vet recommendations found | veterinarian-approved and recommended |
daily cost | medium | $3.50–$5/day | $1.80–$3.00/meal |
daily cost | medium | ~$1–$4/day | $1.80–$3.00/meal |
monthly subscription price for single cat | high | $90-$120/month | $40-$80+/month |
Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.
The disputed topics cluster around veterinarian approval and cost, both of which are the kind of detail buyers weigh heavily. The recorded claims conflict with each other, but the report does not establish which version is accurate, and different dates or package sizes could account for apparent differences.
The proposed work is verification first: confirm the entity, the date and the primary source behind each claim before deciding whether any correction is warranted. Only then would page briefs be drafted, and only for topics where the approved facts are clear.
Ambiguous matches stay out of the correction queue until the company is confirmed.
Step 3. Align the external narrative
Questions This Section Answers
- Which cited third-party pages are relevant to fact review for Smalls?
Cited page selected for review | Citation appearances in all captured answers | Answers mentioning the company | Conflicting claims linked to this page |
|---|---|---|---|
https://cats.com/smalls-for-smalls-cat-food-review | 16 | 9 | 11 |
https://businessinsider.com/guides/pets/smalls-cat-food-review | 9 | 4 | 9 |
https://petful.com/spotlight/smalls-fresh-cat-food/ | 8 | 5 | 7 |
https://vetstreet.com/food-and-treats/cat-food/smalls-cat-food-review-is-fresh-cat-food-worth-it | 7 | 3 | 6 |
https://reddit.com/r/cats/comments/1kt5y1k/how_much_does_a_smalls_subscription_actually_cost/ | 3 | 3 | 6 |
https://youtube.com/watch?t=542&v=TdHPv1sWPz0 | 2 | 2 | 6 |
These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.
Several third-party review pages appear repeatedly alongside the disputed claims, which makes them sensible candidates for a closer look. The report is careful to note that a page linked to a claim is not necessarily its cause, and the same answer can draw on more than one source.
The proposed work is a source review that checks current page contents against approved facts, followed by evidence-backed requests where a genuine discrepancy is confirmed. Requests should be framed as corrections supported by primary sources, not as assumptions that a publisher got something wrong.
Pages that cannot be verified stay off the request list.
Step 4. Optimize priority company pages
Questions This Section Answers
- Which observed Smalls website pages should receive review briefs?
Company website page | Citation appearances in all captured answers | Benchmark answers citing the page | Recommending answers citing the page |
|---|---|---|---|
https://smalls.com/ | 8 | 4 | 3 |
https://smalls.com/retail | 5 | 0 | 0 |
https://help.smalls.com/en_us/how-to-serve-BJprhFg1a | 3 | 3 | 1 |
https://help.smalls.com/en_us/is-smalls-available-in-stores-H139o4ptJx | 3 | 0 | 0 |
https://smalls.com/fresh-food-sampler | 3 | 3 | 1 |
https://hello.smalls.com/healthy-cat-food-listicle | 2 | 1 | 1 |
https://hello.smalls.com/reviews | 2 | 2 | 1 |
https://help.smalls.com/en_us/how-does-the-smalls-subscription-work-B1B6x5gkp | 2 | 2 | 0 |
The company's website was cited 53 times across 26 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.
The company site is cited across a wide spread of pages, but only a handful appear in answers that also recommend the brand. That makes the owned-page work less about volume and more about which pages actually accompany an endorsement.
Page briefs should be built from approved facts and the questions buyers actually ask, then checked against existing coverage before anything new is proposed. The subscription and serving help pages are natural starting points because they sit close to the cost and usage questions that recur.
A cited page is not automatically a page that drove a recommendation, so briefs should be judged on relevance rather than citation count alone.
Step 5. Publish around buyer questions
Questions This Section Answers
- Which observed buyer questions support content briefs for Smalls?
Question observed in the research | Benchmark answers to this question | Company mentions | Company recommendations |
|---|---|---|---|
Is Smalls a good food for cats? | 4 | 4 | 3 |
What is the healthiest brand of wet food for cats? | 5 | 4 | 3 |
What cat food is high in protein and low in carbs? | 4 | 3 | 3 |
What is the best cat food subscription? | 3 | 3 | 3 |
What is the best high-protein cat food on the market? | 4 | 3 | 3 |
What is the cleanest brand of cat food? | 3 | 3 | 3 |
Is Smalls cat food worth the price? | 4 | 4 | 2 |
What food is best for ragdoll cats? | 3 | 3 | 2 |
These are recorded answer observations, not search volume, verified demand, or proof of missing website content.
The recorded questions are practical and buyer-facing: whether Smalls is good for cats, whether it is worth the price, and how it compares on protein and ingredient cleanliness. These are the questions where a clear, well-sourced answer can help both buyers and the answers they read.
The proposed work is a set of buyer-question content briefs, each checked against existing pages before a new one is suggested. Briefs should answer the question directly and link to approved evidence rather than restating marketing language.
These observations reflect recorded answers, not verified search demand.
Our 90-day action plan
Questions This Section Answers
- How should the agency sequence the proposed Smalls work and judge completion?
Period | Deliverable | Completion criterion |
|---|---|---|
Days 1–30 | Baseline scorecard, scoped fact-review register and page/source shortlist | Each record has an owner, evidence requirement and review status |
Days 31–60 | Approved page briefs and justified publisher requests | Separate confirmed edits, no-change decisions, requests and responses |
Days 61–90 | Buyer-content briefs and a fresh scorecard | Record work completed separately from measured answer outcomes and comparability limits |
The first month establishes the baseline scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner and a clear evidence requirement. Nothing moves forward without a named reviewer and a recorded status.
The second month turns confirmed facts into approved page briefs and justified publisher requests, with confirmed edits, no-change decisions, requests and responses tracked separately. The third month adds buyer-content briefs and a fresh scorecard.
Delivered work is recorded separately from measured answer outcomes, and no visibility gain is promised.
Methodology
Questions This Section Answers
- How are Smalls answer metrics and citation populations defined?
This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 583 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.
An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.
The wider citation analysis covers 800 captured answers and 5426 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.
Monthly sample coverage:
Reporting month | Answers included | AI services covered | Services |
|---|---|---|---|
Jul 2026 | 681 | 6 | ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity |
Aug 2026 | 668 | 6 | ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity |
Sep 2026 | 672 | 6 | ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity |
Oct 2026 | 665 | 6 | ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity |
Nov 2026 | 583 | 6 | ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity |
The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.
The report covers a single month, and the exact dates the original answers were collected have not been verified. Rates rest on the answers that met the benchmark's inclusion rules, and a company counts as recommended only when an answer endorses it with positive wording.
Answers can mention several companies, so company counts do not add up to distinct answers. Sentiment describes answer wording, not customer satisfaction. Cited pages and disputed claims still need independent verification, and monthly samples differ, so comparisons show what changed, not why.
Our first three priorities
Before any correction is considered, verify the veterinarian and cost claims against current primary sources, and keep ambiguous company matches out of the queue. This protects the brand from acting on unconfirmed information.
Review the third-party pages that recur alongside those claims and prepare evidence-backed requests only where a genuine discrepancy is confirmed. Build buyer-question briefs around the price, health and ingredient questions, checking existing coverage first. Together these give the client a defensible base for the next scorecard without promising a visibility outcome.
/ Learn More
Understanding AI search visibility.
AI search experiences create answers by pulling information from many places online and summarizing it into a single response.
What Is AI Citation Intelligence?
What Is Citation Architecture?
What Is Generative Engine Optimization?
What Is AI Share of Voice?
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