Smalls Appears in 41.0% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
10 minutes read

Key Takeaways

  • Smalls appeared in 40.99% of benchmark AI answers and received 29.85% recommendations, with a strong share of first-place placements.
  • November 2026 showed a clear decline from prior months, so the report treats it as a new baseline rather than a trend explanation.
  • The main verification issues involve veterinarian approval and pricing claims, which should be checked against primary sources before any page edits.
  • The recommended work focuses on third-party review pages, priority company pages, and buyer questions about price, protein, and ingredient quality.

Answer Capsule

In November 2026, Smalls appeared in 239 of 583 AI answers included in the Cat Food, Litter and Cat Care benchmark (40.99%). It received 174 recommendations (29.85%), with 97 Top 3 placements and 73 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do Smalls mentions, recommendations and placements compare with its Cat Food, Litter and Cat Care peers?

Smalls recorded 239 mentions (40.99%) and 174 recommendations (29.85%) across 583 answers included in the benchmark. Top 3 placements numbered 97; first-place recommendations numbered 73. Framing among its mentions was 190 positive, 49 neutral and 0 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

Tiki Cat

351

60.21%

223

38.25%

103

17.67%

36

6.17%

2

Dr. Elsey’s

246

42.20%

176

30.19%

111

19.04%

96

16.47%

3

Smalls

239

40.99%

174

29.85%

97

16.64%

73

12.52%

4

Weruva

274

47.00%

168

28.82%

75

12.86%

19

3.26%

5

World’s Best Cat Litter

162

27.79%

105

18.01%

66

11.32%

10

1.72%

6

Pretty Litter

50

8.58%

24

4.12%

17

2.92%

3

0.51%

7

Fussie Cat

17

2.92%

8

1.37%

5

0.86%

4

0.69%

8

Cat Person

17

2.92%

6

1.03%

3

0.51%

2

0.34%

9

Made by Nacho

7

1.20%

2

0.34%

2

0.34%

2

0.34%

10

KitNipBox

3

0.51%

1

0.17%

0

0.00%

0

0.00%

Smalls sits in the leading group on mentions and recommendations, but its placement profile is distinctive. It earns a large share of first-place recommendations relative to its shortlist appearances, which suggests that when an answer does endorse the brand, it often puts it at the front rather than merely listing it.

The gap to the leader is real but not wide on mentions, and the brand is comfortably ahead of most of the field. The practical implication is that the priority is not broad awareness so much as protecting and extending the strong first-place position it already holds.

Framing is almost entirely positive with no negative mentions recorded, so the wording risk is low. That makes the more useful work verification and consistency rather than reputation repair.

What changed since last month

Questions This Section Answers

  • How did Smalls counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

306 / 681 (44.93%)

321 / 668 (48.05%)

330 / 672 (49.11%)

308 / 665 (46.32%)

239 / 583 (40.99%)

Recommendations

287 / 681 (42.14%)

309 / 668 (46.26%)

314 / 672 (46.73%)

301 / 665 (45.26%)

174 / 583 (29.85%)

Top 3 recommendations

229 / 681 (33.63%)

241 / 668 (36.08%)

230 / 672 (34.23%)

232 / 665 (34.89%)

97 / 583 (16.64%)

#1 recommendations

176 / 681 (25.84%)

149 / 668 (22.31%)

173 / 672 (25.74%)

149 / 665 (22.41%)

73 / 583 (12.52%)

From October 2026 to November 2026, Smalls' mention count fell from 308 to 239, while its recommendation count fell from 301 to 174. The recommendation rate was 45.26% and 29.85% respectively.

The November sample shows a clear step down in both mentions and recommendations compared with the preceding months, and the recommendation rate moved with it. The earlier months were broadly stable, so November stands apart from that pattern.

The answer samples differ between months, so the movement should be read as a change in the recorded results rather than as evidence about why it happened. A smaller sample does not by itself explain the shift, and the report does not claim it does.

For planning, the sensible response is to treat November as a fresh baseline and watch whether the next sample returns toward the earlier level before drawing conclusions.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%15%30%45%60%Jul 2026Aug 2026Sep 2026Oct 2026Nov 202642.14%Jul 2026: 42.14%46.26%Aug 2026: 46.26%46.73%Sep 2026: 46.73%45.26%Oct 2026: 45.26%29.85%Nov 2026: 29.85%
  • Smalls29.85%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

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Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for Smalls?

AI answers contained 17 conflicting claims about Smalls: 0 critical, 7 high, 10 medium, 0 low. Of these, 7 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

The most useful first step is a scorecard that sets Smalls' visibility and placement against the leading competitors, so the client can see where the brand is strong and where it is exposed. That gives a shared reference point for every later decision.

Alongside it, a prioritized list of the disputed claims would let the client focus fact-checking effort where the stakes are highest. The severity ratings already separate the claims worth attention from the rest, and the list should be owned and tracked rather than left as a one-off read.

Neither step assumes an error has occurred; both simply organize what needs checking.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about Smalls should be verified before proposed page edits?

Review topic

Severity

Recorded AI claim A

Recorded AI claim B

veterinarian approval/recommendation

high

not broadly vet-recommended; no explicit vet recommendations found

veterinarian-approved and recommended

daily cost

medium

$3.50–$5/day

$1.80–$3.00/meal

daily cost

medium

~$1–$4/day

$1.80–$3.00/meal

monthly subscription price for single cat

high

$90-$120/month

$40-$80+/month

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

The disputed topics cluster around veterinarian approval and cost, both of which are the kind of detail buyers weigh heavily. The recorded claims conflict with each other, but the report does not establish which version is accurate, and different dates or package sizes could account for apparent differences.

The proposed work is verification first: confirm the entity, the date and the primary source behind each claim before deciding whether any correction is warranted. Only then would page briefs be drafted, and only for topics where the approved facts are clear.

Ambiguous matches stay out of the correction queue until the company is confirmed.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for Smalls?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://cats.com/smalls-for-smalls-cat-food-review

16

9

11

https://businessinsider.com/guides/pets/smalls-cat-food-review

9

4

9

https://petful.com/spotlight/smalls-fresh-cat-food/

8

5

7

https://vetstreet.com/food-and-treats/cat-food/smalls-cat-food-review-is-fresh-cat-food-worth-it

7

3

6

https://reddit.com/r/cats/comments/1kt5y1k/how_much_does_a_smalls_subscription_actually_cost/

3

3

6

https://youtube.com/watch?t=542&v=TdHPv1sWPz0

2

2

6

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

Several third-party review pages appear repeatedly alongside the disputed claims, which makes them sensible candidates for a closer look. The report is careful to note that a page linked to a claim is not necessarily its cause, and the same answer can draw on more than one source.

The proposed work is a source review that checks current page contents against approved facts, followed by evidence-backed requests where a genuine discrepancy is confirmed. Requests should be framed as corrections supported by primary sources, not as assumptions that a publisher got something wrong.

Pages that cannot be verified stay off the request list.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed Smalls website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://smalls.com/

8

4

3

https://smalls.com/retail

5

0

0

https://help.smalls.com/en_us/how-to-serve-BJprhFg1a

3

3

1

https://help.smalls.com/en_us/is-smalls-available-in-stores-H139o4ptJx

3

0

0

https://smalls.com/fresh-food-sampler

3

3

1

https://hello.smalls.com/healthy-cat-food-listicle

2

1

1

https://hello.smalls.com/reviews

2

2

1

https://help.smalls.com/en_us/how-does-the-smalls-subscription-work-B1B6x5gkp

2

2

0

The company's website was cited 53 times across 26 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

The company site is cited across a wide spread of pages, but only a handful appear in answers that also recommend the brand. That makes the owned-page work less about volume and more about which pages actually accompany an endorsement.

Page briefs should be built from approved facts and the questions buyers actually ask, then checked against existing coverage before anything new is proposed. The subscription and serving help pages are natural starting points because they sit close to the cost and usage questions that recur.

A cited page is not automatically a page that drove a recommendation, so briefs should be judged on relevance rather than citation count alone.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for Smalls?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

Is Smalls a good food for cats?

4

4

3

What is the healthiest brand of wet food for cats?

5

4

3

What cat food is high in protein and low in carbs?

4

3

3

What is the best cat food subscription?

3

3

3

What is the best high-protein cat food on the market?

4

3

3

What is the cleanest brand of cat food?

3

3

3

Is Smalls cat food worth the price?

4

4

2

What food is best for ragdoll cats?

3

3

2

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions are practical and buyer-facing: whether Smalls is good for cats, whether it is worth the price, and how it compares on protein and ingredient cleanliness. These are the questions where a clear, well-sourced answer can help both buyers and the answers they read.

The proposed work is a set of buyer-question content briefs, each checked against existing pages before a new one is suggested. Briefs should answer the question directly and link to approved evidence rather than restating marketing language.

These observations reflect recorded answers, not verified search demand.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed Smalls work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner and a clear evidence requirement. Nothing moves forward without a named reviewer and a recorded status.

The second month turns confirmed facts into approved page briefs and justified publisher requests, with confirmed edits, no-change decisions, requests and responses tracked separately. The third month adds buyer-content briefs and a fresh scorecard.

Delivered work is recorded separately from measured answer outcomes, and no visibility gain is promised.

Methodology

Questions This Section Answers

  • How are Smalls answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 583 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 5426 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

681

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

668

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

672

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

665

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

583

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The report covers a single month, and the exact dates the original answers were collected have not been verified. Rates rest on the answers that met the benchmark's inclusion rules, and a company counts as recommended only when an answer endorses it with positive wording.

Answers can mention several companies, so company counts do not add up to distinct answers. Sentiment describes answer wording, not customer satisfaction. Cited pages and disputed claims still need independent verification, and monthly samples differ, so comparisons show what changed, not why.

Our first three priorities

Before any correction is considered, verify the veterinarian and cost claims against current primary sources, and keep ambiguous company matches out of the queue. This protects the brand from acting on unconfirmed information.

Review the third-party pages that recur alongside those claims and prepare evidence-backed requests only where a genuine discrepancy is confirmed. Build buyer-question briefs around the price, health and ingredient questions, checking existing coverage first. Together these give the client a defensible base for the next scorecard without promising a visibility outcome.

/ Learn More

Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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