CRM Software: company visibility research
Read company-level analysis of mentions, recommendations, competitor comparisons, and cited sources within a defined research sample.
This is public research, not a client engagement and not an endorsement of any company named. Dates, samples, and limitations are documented in each report.
SHOWING 1-16 OF 16
Insightly AI Visibility Market Strategy Report - CRM Software
Insightly’s October 2026 CRM Software benchmark shows strong positive framing but weak recommendation conversion.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Microsoft SharePoint AI Visibility Market Strategy Report - CRM Software
Microsoft SharePoint appears in a small share of CRM software AI responses, with most mentions framed as collaboration or document management.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
SugarCRM AI Visibility Market Strategy Report - CRM Software
SugarCRM’s AI-generated CRM coverage rose from 1.5% to 4.77% by October 2026, but it still rarely reaches top-three placement.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
HubSpot Live Chat AI Visibility Market Strategy Report - CRM Software
HubSpot Live Chat appears in just 0.22% of qualified CRM Software observations, with one recommendation from Google AI Mode and no presence on ChatGPT.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Keap AI Visibility Market Strategy Report - CRM Software
See where Keap AI Visibility appears, earns recommendations, and loses visibility across AI search results for CRM software.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Pipedrive AI Visibility Market Strategy Report - CRM Software
Pipedrive leads the October 2026 CRM software benchmark with 44.5% valid recommendation coverage, but its 3.0% rank-one rate shows room to improve.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Salesforce Service Cloud AI Visibility Market Strategy Report - CRM Software
Salesforce Service Cloud is visible in AI-generated CRM recommendations but is losing shortlist position to Pipedrive and monday.com.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
monday.com AI Visibility Market Strategy Report - CRM Software
monday.com ranks second in CRM software recommendations, with strong coverage but limited first-place placement.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Freshdesk AI Visibility Market Strategy Report - CRM Software
Freshdesk ranks fourth in the October 2026 CRM software benchmark, with 17.79% valid recommendation coverage and a clear gap between AI mentions and shortlist.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Zoho Inventory AI Visibility Market Strategy Report - CRM Software
Zoho Inventory appears in AI-generated CRM and inventory software recommendations, but with limited coverage versus category leaders.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
HubSpot AI Visibility Market Strategy Report - CRM Software
June 2026 benchmark of HubSpot in CRM software AI responses across six platforms, showing strong visibility but weaker recommendation conversion, especially in.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
monday CRM AI Visibility Market Strategy Report - CRM Software
June 2026 benchmark of monday CRM in CRM Software shows 13.3% AI response presence but only 5.4% valid recommendation coverage, with the biggest gap in Top 3.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Salesforce AI Visibility Market Strategy Report - CRM Software
Salesforce leads AI mention share in CRM software, but low recommendation coverage shows rivals like Zoho CRM and Pipedrive win more shortlist placements.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Microsoft Dynamics 365 AI Visibility Market Strategy Report - CRM Software
Microsoft Dynamics 365 appears in 31.1% of AI CRM responses but converts to valid recommendations in just 5.4%, revealing a major shortlist gap across buyer.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Freshchat AI Visibility Market Strategy Report - CRM Software
June 2026 benchmark data shows Freshchat has low recommendation visibility in CRM software AI results, with its biggest gap in early-stage buyer discovery.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
Zoho CRM AI Visibility Market Strategy Report - CRM Software
Zoho CRM leads CRM software in AI recommendation coverage and sentiment, but trails in Rank 1 placement on ChatGPT and Gemini despite strong cross-platform.
- Type
- AI Visibility Company Market Strategy Report
- Source
- LLM Authority Index benchmark data
- Status
- Independent market analysis
How to read these reports
Check the date and sample
Read the observation dates, questions, and platforms before comparing one report with another.
Separate a mention from a qualified recommendation
Being named in an answer is not the same as being recommended for a specific buying question.
Know what a public sample can answer
Public research frames the questions; a company-specific brief is agreed with you before any work starts.
Give your next visibility decision a clearer starting point.
We agree the questions, the platforms, the output, and the price before any work starts. We review every request manually and respond within one business day.