ILIA Beauty Appears in 40.2% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
10 minutes read

Key Takeaways

  • ILIA Beauty appears in a substantial share of sampled answers, but endorsement rates are lower than mention rates.
  • The strongest issue to verify is the brand’s vegan positioning, where AI answers contain conflicting medium-priority claims.
  • Third-party pages and ILIA’s own site pages were both flagged for review before any correction or content request.
  • Buyer questions cluster around clean, natural, and paraben-free makeup, giving clear topics for future content briefs.

Answer Capsule

In November 2026, ILIA Beauty appeared in 115 of 286 AI answers included in the Clean Makeup Brands benchmark (40.21%). It received 77 recommendations (26.92%), with 43 Top 3 placements and 32 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do ILIA Beauty mentions, recommendations and placements compare with its Clean Makeup Brands peers?

ILIA Beauty recorded 115 mentions (40.21%) and 77 recommendations (26.92%) across 286 answers included in the benchmark. Top 3 placements numbered 43; first-place recommendations numbered 32. Framing among its mentions was 81 positive, 34 neutral and 0 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

e.l.f. Cosmetics

162

56.64%

95

33.22%

49

17.13%

35

12.24%

2

Tower 28

147

51.40%

87

30.42%

38

13.29%

21

7.34%

3

Rare Beauty

160

55.94%

86

30.07%

35

12.24%

21

7.34%

4

Kosas

122

42.66%

80

27.97%

28

9.79%

17

5.94%

5

ILIA Beauty

115

40.21%

77

26.92%

43

15.03%

32

11.19%

6

Milk Makeup

100

34.97%

50

17.48%

23

8.04%

11

3.85%

7

Tarte Cosmetics

61

21.33%

33

11.54%

15

5.24%

6

2.10%

8

Thrive Causemetics

66

23.08%

31

10.84%

14

4.90%

10

3.50%

9

Glossier

74

25.87%

27

9.44%

15

5.24%

9

3.15%

10

Beautycounter

20

6.99%

8

2.80%

0

0.00%

0

0.00%

ILIA Beauty is named in a substantial share of the answers sampled and is endorsed in a smaller share, so reach and endorsement should be read as two separate strengths. Its first-place showings are strong relative to its overall endorsement level, which suggests the brand tends to win when an answer does commit to a pick.

Framing around the brand is almost entirely positive or neutral, with no negative mentions recorded. That is a useful foundation but does not by itself close the endorsement gap. We would propose a scorecard that tracks mentions, endorsements and placements separately, plus a fact check of the brand's own pages against current primary sources before any correction work is queued.

What changed since last month

Questions This Section Answers

  • How did ILIA Beauty counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

322 / 626 (51.44%)

300 / 640 (46.88%)

263 / 645 (40.78%)

244 / 626 (38.98%)

115 / 286 (40.21%)

Recommendations

256 / 626 (40.89%)

239 / 640 (37.34%)

209 / 645 (32.40%)

221 / 626 (35.30%)

77 / 286 (26.92%)

Top 3 recommendations

168 / 626 (26.84%)

137 / 640 (21.41%)

99 / 645 (15.35%)

125 / 626 (19.97%)

43 / 286 (15.03%)

#1 recommendations

109 / 626 (17.41%)

73 / 640 (11.41%)

47 / 645 (7.29%)

59 / 626 (9.42%)

32 / 286 (11.19%)

From October 2026 to November 2026, ILIA Beauty's mention count fell from 244 to 115, while its recommendation count fell from 221 to 77. The recommendation rate was 35.30% and 26.92% respectively.

The monthly record shows a lower mention count and a lower recommendation count in the latest sample than in the prior month, and the recommendation rate also eased. The answer samples differ between months, so the two months are not directly comparable and the movement should be read as an observation, not a trend.

We would not attribute the change to any cause from this evidence. Instead, we would keep the monthly scorecard running and flag that the latest sample is smaller, so the client reads each month as a separate snapshot until coverage is consistent again.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%15%30%45%60%Jul 2026Aug 2026Sep 2026Oct 2026Nov 202640.89%Jul 2026: 40.89%37.34%Aug 2026: 37.34%32.40%Sep 2026: 32.40%35.30%Oct 2026: 35.30%26.92%Nov 2026: 26.92%
  • ILIA Beauty26.92%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

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Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for ILIA Beauty?

AI answers contained 2 conflicting claims about ILIA Beauty: 0 critical, 0 high, 2 medium, 0 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

The benchmark surfaced two conflicting claims about ILIA Beauty, both rated medium priority. Neither is critical, but both touch the brand's core vegan positioning, which is exactly the kind of claim buyers check before choosing a clean makeup brand.

A visibility comparison paired with a short list of claims to fact-check would let the client decide where to spend effort first. We would propose a scoped fact-review register that records each claim, its source and an owner, so the client can confirm what is true before any public correction is considered.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about ILIA Beauty should be verified before proposed page edits?

Review topic

Severity

Recorded AI claim A

Recorded AI claim B

brand-wide vegan status

medium

ILIA is a vegan brand

ILIA is not fully vegan (only some vegan products)

fully vegan vs. partially vegan

medium

vegan (brand presented as vegan + cruelty-free)

vegan-friendly (not fully vegan)

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

The disputed topics concern whether ILIA is fully vegan or only partly so, and how the brand presents that distinction. Both recorded claims are AI answer text, not verified company facts, so the first step is to confirm the entity, the date and the underlying source before treating either as wrong.

We would propose conditional page briefs that wait on that verification. If the brand's own approved language is clear, the brief can align the relevant pages with it; if the position is more nuanced, the brief should say so plainly rather than force a simple vegan label.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for ILIA Beauty?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://beautyandcolour.com/top-vegan-makeup/

5

3

2

https://makeupbrands.org/what-are-the-top-cruelty-free-and-vegan-makeup-brands-available/

15

4

2

https://thrivecausemetics.com/products/effortless-smoky-eye-trio?variant=43318480044122

6

4

2

https://theguardian.com/thefilter/2026/feb/26/best-vegan-cruelty-free-skincare-make-up-brands

9

2

2

https://makeupbrands.org/which-makeup-brands-are-cruelty-free-and-vegan/

8

2

2

https://ethicalconsumer.org/health-beauty/shopping-guide/make-up

16

5

1

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

Several third-party pages were selected for review because they relate to ILIA in captured answers, including shopping guides and a retailer product page. A page linked to a conflicting claim is not necessarily its cause, and the same answer can touch more than one page, so these are candidates for checking rather than targets for correction.

We would propose a source review that confirms each page's current content before any request is made. Where a page is out of date or ambiguous, an evidence-backed request can follow; where it is accurate, the client records a no-change decision.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed ILIA Beauty website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://support.iliabeauty.com/en-US/articles/ingredients-and-products-26873

3

1

1

https://iliabeauty.com/collections/all

2

2

1

https://iliabeauty.com/en-gb/pages/about

2

1

1

http://iliabeauty.com/products/limitless-lash-lengthening-mascara?variant=40747224432720

1

0

0

http://iliabeauty.com/products/super-serum-skin-tint-spf-40-tinted-moisturizer?variant=40537488326736

1

1

1

https://iliabeauty.com/products/gift-card

1

0

0

https://iliabeauty.com/products/in-frame-clear-eyebrow-gel

1

0

0

https://iliabeauty.com/products/overglaze-hydrating-tinted-lip-gloss?_gsid=ffhjfc4Z7XFQ&variant=41418830315600

1

0

0

The company's website was cited 17 times across 13 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

The company's own pages were cited across a range of addresses, from ingredient support articles to product and collection pages. Citation counts are modest and uneven, and a cited page is not automatically one that accompanied a recommendation, so the list is a starting point for review rather than a ranking of page quality.

We would propose page briefs built on approved facts and the buyer questions observed in the research. The ingredient support article and the skin tint product page are natural first candidates because they already appear in answers, but each brief should check existing coverage before proposing new content.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for ILIA Beauty?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

What is the cleanest make-up brand?

4

4

4

What are the best clean beauty brands?

3

3

3

Which makeup brands are the cleanest?

3

3

3

What makeup brand is paraben free?

3

3

2

What are the best natural makeup brands?

2

2

2

What are the cleanest beauty brands?

2

2

2

What are the cleanest makeup brands?

2

2

2

What are the top 20 makeup brands?

2

2

2

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The observed questions cluster around clean and natural makeup, paraben-free options and broad brand roundups. ILIA appears in answers to most of these questions, which suggests the brand is already part of the conversation rather than absent from it.

These are recorded answer observations, not search volume or proof of missing website content. We would propose buyer-question content briefs that check existing pages first, then fill genuine gaps with approved facts, so new content supports the questions buyers actually ask rather than duplicating what already exists.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed ILIA Beauty work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner and a review status. The second month turns verified facts into approved page briefs and justified publisher requests, with confirmed edits and no-change decisions recorded separately.

The third month produces buyer-content briefs and a fresh scorecard. Delivered work is recorded separately from measured answer outcomes, and the comparability limits stay visible, so the client can see what was completed without reading it as proof of improved visibility.

Methodology

Questions This Section Answers

  • How are ILIA Beauty answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 286 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 5527 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

626

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

640

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

645

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

626

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

286

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

This report covers a single month, and the exact dates when the original AI answers were collected have not been verified. The visibility rates rest on answers that met the benchmark's inclusion rules, and a company counts as recommended only when an answer endorses it with positive wording.

An answer can mention several companies, so company counts cannot be added to find distinct answers. The wider citation analysis covers a larger set of captured answers than the benchmark, and cited pages still need independent checking. Monthly samples differ, so comparisons show what changed, not why.

Our first three priorities

The first priority is to verify the vegan positioning against primary sources, since both disputed claims touch the brand's core promise and neither can be resolved from AI answer text alone. Until that is settled, page briefs and any publisher request should wait.

The second is to review the third-party pages already linked to ILIA in answers, confirming current content before deciding whether a request is warranted. The third is to build buyer-question briefs around clean and paraben-free makeup, checking existing coverage first so new content adds something rather than repeating it.

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Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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