Sun Bum Appears in 5.2% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Mark HuntleyBy Mark HuntleyFounder and CEO
9 minutes read

Key Takeaways

  • Sun Bum is mentioned in 5.18% of benchmark answers, but only 1.88% recommend it, showing a gap between visibility and endorsement.
  • Most Sun Bum mentions are neutral, and only a few answers place the brand in the top three or in first place.
  • The latest monthly snapshot shows a drop in both mentions and recommendations, especially in recommendation rate.
  • Recommended next steps focus on a baseline scorecard, verified page briefs, and content built around sun protection and after-sun care questions.

Answer Capsule

In November 2026, Sun Bum appeared in 22 of 425 AI answers included in the Body Care Brands benchmark (5.18%). It received 8 recommendations (1.88%), with 5 Top 3 placements and 3 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do Sun Bum mentions, recommendations and placements compare with its Body Care Brands peers?

Sun Bum recorded 22 mentions (5.18%) and 8 recommendations (1.88%) across 425 answers included in the benchmark. Top 3 placements numbered 5; first-place recommendations numbered 3. Framing among its mentions was 9 positive, 13 neutral and 0 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

CeraVe

417

98.12%

271

63.76%

214

50.35%

162

38.12%

2

Neutrogena

381

89.65%

220

51.76%

146

34.35%

34

8.00%

3

Cetaphil

339

79.76%

206

48.47%

133

31.29%

34

8.00%

4

Kiehl’s

205

48.24%

103

24.24%

67

15.76%

10

2.35%

5

Sun Bum

22

5.18%

8

1.88%

5

1.18%

3

0.71%

6

Origins

32

7.53%

6

1.41%

3

0.71%

2

0.47%

7

Billie

3

0.71%

3

0.71%

2

0.47%

1

0.24%

8

Kopari Beauty

1

0.24%

1

0.24%

0

0.00%

0

0.00%

Sun Bum appears in a small share of benchmark answers and is recommended in fewer still, placing it well behind the leading body care brands in this sample. Its mentions are mostly neutral in tone, so the brand is being named without strong endorsement. That gap between being mentioned and being recommended is the practical problem to address.

Placement is thin as well: only a handful of answers put Sun Bum near the top, and fewer still in first place. The agency would treat this as a starting position rather than a verdict, and would build a scorecard that tracks mentions, recommendations and placement separately so progress is visible without conflating them.

What changed since last month

Questions This Section Answers

  • How did Sun Bum counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

34 / 623 (5.46%)

36 / 634 (5.68%)

28 / 518 (5.41%)

32 / 526 (6.08%)

22 / 425 (5.18%)

Recommendations

30 / 623 (4.82%)

26 / 634 (4.10%)

22 / 518 (4.25%)

25 / 526 (4.75%)

8 / 425 (1.88%)

Top 3 recommendations

12 / 623 (1.93%)

13 / 634 (2.05%)

13 / 518 (2.51%)

10 / 526 (1.90%)

5 / 425 (1.18%)

#1 recommendations

6 / 623 (0.96%)

3 / 634 (0.47%)

7 / 518 (1.35%)

6 / 526 (1.14%)

3 / 425 (0.71%)

From October 2026 to November 2026, Sun Bum's mention count fell from 32 to 22, while its recommendation count fell from 25 to 8. The recommendation rate was 4.75% and 1.88% respectively.

Across the monthly samples, Sun Bum's mention count and recommendation count both moved lower in the latest month, and the recommendation rate fell more sharply than the mention rate. The earlier months show a fairly steady mention level with recommendations fluctuating around it, so the latest drop stands out against that pattern.

The samples differ month to month, so the movement should be read as an observed change in recorded results, not as evidence of why it happened. The agency would keep the monthly scorecard running and flag any sustained shift for review before drawing conclusions.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%1.25%2.5%3.75%5%Jul 2026Aug 2026Sep 2026Oct 2026Nov 20264.82%Jul 2026: 4.82%4.10%Aug 2026: 4.10%4.25%Sep 2026: 4.25%4.75%Oct 2026: 4.75%1.88%Nov 2026: 1.88%
  • Sun Bum1.88%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

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Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for Sun Bum?

AI answers contained 0 conflicting claims about Sun Bum: 0 critical, 0 high, 0 medium, 0 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

No conflicting claims about Sun Bum were recorded in the captured answers, so there is no immediate fact-check queue to work through. That is a clean starting point, but it also means the priority is to establish a baseline the client can trust.

The agency would build a visibility scorecard covering mentions, recommendations and placement, paired with a scoped register of claims worth verifying. Each record would carry an owner, an evidence requirement and a review status, so future discrepancies can be assessed quickly rather than discovered late.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about Sun Bum should be verified before proposed page edits?

No results are available for this part of the analysis.

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

No disputed topics were supplied for this part of the analysis, so there is nothing to adjudicate between competing AI claims. The agency would not treat that absence as proof the website is accurate; it means verification work starts from a clean slate.

Proposed work is to confirm entity, date and source details for the brand's core product claims before any page brief is written. Where a brief is justified, it would rest on approved facts and audience questions, with any correction held until current primary-source checks are complete.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for Sun Bum?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://byrdie.com/body-lotions-with-spf-3013692

3

2

0

https://clarinsusa.com/en/skincare-sun-sun-protection/410/

2

2

0

https://glowprotocol.beauty/best-ceramide-moisturiser/

2

2

0

https://health.com/beauty/skincare/best-sunscreen-for-body

2

2

0

https://skincancer.org/recommended-products/

2

2

0

https://allure.com/story/best-drugstore-sunscreen

2

1

0

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

The cited pages selected for review span retailer, publisher and health-organization sites, and each was chosen because it relates to Sun Bum in the captured answers. None is linked to a conflicting claim, so there is no correction case to pursue on this evidence.

The agency would review these pages for current content and relevance before making any approach, and would treat a citation as evidence of appearance only, not of influence. Where a request is justified, it would be evidence-backed and framed as a review, with publisher control and possible errors left open.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed Sun Bum website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://sunbum.com/products/original-spf-50-sunscreen-face-lotion-3oz

2

1

0

https://sunbum.com/blogs/sun-bum/can-you-bring-sunscreen-on-a-plane

1

1

0

https://sunbum.com/collections/mineral-sunscreen

1

0

0

https://sunbum.com/collections/original-sunscreen

1

1

0

https://sunbum.com/collections/tanning-oils-and-lotions

1

1

1

https://sunbum.com/collections/travel-size-products

1

1

0

https://sunbum.com/products/original-spf-50-face-cream

1

1

0

https://sunbum.com/products/original-spf-50-sunscreen-lotion

1

0

0

The company's website was cited 9 times across 8 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

Sun Bum's own site was cited across a small set of distinct pages, with the face lotion and travel-related content among those appearing in benchmark answers. Only one page is linked to a recommending answer, which suggests the site is being referenced more for information than for endorsement.

The agency would prepare page briefs for the priority pages using approved facts and the questions buyers actually ask. Each brief would check existing coverage first, so new content is proposed only where a genuine gap is confirmed rather than assumed from a citation.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for Sun Bum?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

What brand of sunscreen is best?

1

1

1

What is the best body cream for sunburn?

1

1

1

What is the best sunscreen for travel?

1

1

1

best drugstore sunscreen

1

1

1

best lotion for peeling skin after sunburn

1

1

1

body lotion with spf

1

1

1

mineral sunscreen stick for face

1

1

1

suntan lotion

1

1

1

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions cluster around sun protection, after-sun care and travel, and Sun Bum was mentioned and recommended in each of the observed answers. That is a narrow set of observations, not proof of search demand or of missing website content.

The agency would turn these questions into content briefs, checking existing pages before proposing anything new. Briefs would answer the buyer question directly, use approved product facts, and be reviewed by the client before publication so claims stay accurate.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed Sun Bum work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline: a visibility scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner and review status. This gives later work a documented starting point.

The second month produces approved page briefs and any justified publisher requests, with confirmed edits, no-change decisions and responses recorded separately. The third month delivers buyer-question content briefs and a fresh scorecard. Completed work would be reported separately from measured answer outcomes, with comparability limits noted.

Methodology

Questions This Section Answers

  • How are Sun Bum answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 425 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 5445 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

623

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

634

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

518

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

526

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

425

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The report covers a single month, and the exact dates the original answers were collected have not been verified. Visibility rates rest on the answers that met the benchmark's inclusion rules, and a recommendation requires both endorsement and positive wording. Placement counts sit inside recommendations rather than adding to them.

Answers can name several companies, so company counts cannot be summed into distinct answers. Sentiment describes answer wording, not customer satisfaction. Monthly samples differ, so comparisons show how recorded results changed, not why. Cited pages and disputed claims still need independent verification.

Our first three priorities

First, establish a trustworthy baseline: a scorecard that separates mentions, recommendations and placement, plus a scoped register of claims to verify. With no conflicting claims recorded, the emphasis is on confirming core product facts from primary sources before anything is corrected.

Second, prepare page briefs for the priority owned pages, starting with the face lotion and travel content, using approved facts and checking existing coverage first. Third, turn the observed buyer questions into content briefs on sun protection and after-sun care, reviewed by the client before publication. Publisher review follows only where current page checks justify a request.

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Understanding AI search visibility.

AI search experiences create answers by pulling information from many places online and summarizing it into a single response.

What Is AI Citation Intelligence?
AI citation intelligence is the process of measuring where AI platforms source their information and how frequently a brand is mentioned or referenced in AI-generated responses. Because LLMs synthesize across multiple sources, the sites and brands that appear repeatedly tend to influence how a topic or company is framed. This practice focuses on identifying which sources shape AI outputs and tracking brand visibility across different AI systems.
What Is Citation Architecture?
Citation architecture describes the set of sources that consistently inform how AI systems talk about a brand, product, or topic. LLMs draw from websites, articles, forums, and public discussion, and the sources they rely on most often become the backbone of their answers. Building strong citation architecture means ensuring that accurate, credible, high authority sources are the ones most likely to shape the way AI tools summarize and recommend a brand.
What Is Generative Engine Optimization?
Generative engine optimization (GEO) is the practice of improving the chances that AI systems use and cite your brand or content when generating answers. While traditional SEO is centered on ranking pages in search results, GEO focuses on how LLMs retrieve, interpret, and combine information when responding to a question. The objective is to strengthen the content and sources AI systems rely on, so your brand is treated as a trusted reference in AI responses.
What Is AI Share of Voice?
AI share of voice tracks how often a brand appears in AI-generated answers compared with competitors in the same category. It reflects visibility across AI platforms such as ChatGPT, Gemini, Claude, and Perplexity. Monitoring AI share of voice helps organizations see whether AI systems consistently include and recommend their brand for key queries or whether competitor brands are showing up more often.

About The Author

Mark Huntley

Mark Huntley

Founder and CEO

Mark Huntley, J.D. is founder of CiteWorks Studio, a strategic advisory focused on visibility, authority, and recommendation presence in AI-shaped search environments. His work centers on embedding-level GEO, vector optimization, and cosine gap engineering — helping brands align their digital presence with the retrieval systems that increasingly shape discovery, interpretation, and choice.

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