New American Funding Appears in 26.5% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

New American Funding Appears in 26.5% of AI Answers. Here's Our Five-Step Plan to Improve Its AI Visibility.

Answer Capsule

In November 2026, New American Funding appeared in 143 of 540 AI answers included in the Mortgage benchmark (26.48%). It received 102 recommendations (18.89%), with 91 Top 3 placements and 5 first-place recommendations. A mention means the company appeared in an answer; a recommendation means the answer affirmatively endorsed it.

Our plan compares the company with its competitors, checks conflicting AI claims against reliable sources, and identifies website pages, third-party sources and buyer questions to address. The historical results show how the figures changed across available months. Different monthly samples limit those comparisons, and conflicting AI claims require verification before corrections are proposed.

Current AI visibility

Questions This Section Answers

  • How do New American Funding mentions, recommendations and placements compare with its Mortgage peers?

New American Funding recorded 143 mentions (26.48%) and 102 recommendations (18.89%) across 540 answers included in the benchmark. Top 3 placements numbered 91; first-place recommendations numbered 5. Framing among its mentions was 125 positive, 18 neutral and 0 negative.

Rank

Company

Mentions

Mention rate

Recommendations

Recommendation rate

Top 3

Top 3 rate

#1

#1 rate

1

Rocket Mortgage

528

97.78%

358

66.30%

339

62.78%

235

43.52%

2

Veterans United Home Loans

355

65.74%

256

47.41%

231

42.78%

107

19.81%

3

loanDepot

294

54.44%

154

28.52%

133

24.63%

16

2.96%

4

New American Funding

143

26.48%

102

18.89%

91

16.85%

5

0.93%

5

PennyMac

210

38.89%

75

13.89%

66

12.22%

8

1.48%

6

Freedom Mortgage

115

21.30%

54

10.00%

45

8.33%

5

0.93%

New American Funding appears in roughly a quarter of the benchmark answers and is recommended in about one in five, so its reach is real but well behind the three leaders. The more telling gap is position: most of its recommendations land in the shortlist rather than at the top, and first-place nods are rare. For a mortgage brand, that means AI assistants are willing to name the company but seldom lead with it.

The practical implication is that the client's opportunity sits in strengthening the case that moves it from an also-ran mention to a preferred pick. We would build a scorecard that separates reach, recommendation and position so the team can see which lever is weakest, then target the answer themes where the company already earns positive framing.

What changed since last month

Questions This Section Answers

  • How did New American Funding counts and coverage differ across the available monthly snapshots?

Metric

Jul 2026

Aug 2026

Sep 2026

Oct 2026

Nov 2026

Mentions

209 / 678 (30.83%)

146 / 625 (23.36%)

134 / 642 (20.87%)

104 / 619 (16.80%)

143 / 540 (26.48%)

Recommendations

195 / 678 (28.76%)

131 / 625 (20.96%)

109 / 642 (16.98%)

92 / 619 (14.86%)

102 / 540 (18.89%)

Top 3 recommendations

47 / 678 (6.93%)

41 / 625 (6.56%)

33 / 642 (5.14%)

28 / 619 (4.52%)

91 / 540 (16.85%)

#1 recommendations

8 / 678 (1.18%)

3 / 625 (0.48%)

3 / 642 (0.47%)

2 / 619 (0.32%)

5 / 540 (0.93%)

From October 2026 to November 2026, New American Funding's mention count rose from 104 to 143, while its recommendation count rose from 92 to 102. The recommendation rate was 14.86% and 18.89% respectively.

The monthly record moves around without a settled direction. Mentions and recommendations both fell steadily through the autumn, then rose in the latest sample, and shortlist placements jumped sharply in the same month. First-place counts stayed low throughout. Because each month is a separate sample of answers, these movements describe what was recorded, not why it happened.

We would treat the latest month as a fresh reading rather than a recovery trend. The useful work is to keep the scorecard current and watch whether the shortlist gain holds across future samples before the client builds any narrative around it.

AI recommendation trend

Observed recommendation rate (%), Jul 2026 to Nov 2026

0%10%20%30%40%Jul 2026Aug 2026Sep 2026Oct 2026Nov 202628.76%Jul 2026: 28.76%20.96%Aug 2026: 20.96%16.98%Sep 2026: 16.98%14.86%Oct 2026: 14.86%18.89%Nov 2026: 18.89%
  • New American Funding18.89%

Separate selected monthly samples. Missing points are unavailable, not zero. Provider/prompt equivalence is unverified; rate movement does not demonstrate causation.

Step 1. Measure

Questions This Section Answers

  • What should the agency measure and verify first for New American Funding?

AI answers contained 6 conflicting claims about New American Funding: 0 critical, 0 high, 2 medium, 4 low. Of these, 0 were rated critical or high priority; the critical claims are included in that total. These ratings help prioritize fact-checking. They do not establish that a company or publisher made an error.

Six conflicting claims surfaced about the company, and the severity ratings give the client a sensible order of work: the two medium items first, the low-priority ones later. Those ratings are a triage tool, not a finding that anyone got something wrong. A claim can conflict with another AI answer and still be accurate.

We would pair a visibility comparison against the leading lenders with a fact-check list drawn from those claims. That lets the client see where it stands and, at the same time, confirm which disputed details are worth resolving before any public correction is considered.

Step 2. Make the website consistent

Questions This Section Answers

  • Which recorded claim differences about New American Funding should be verified before proposed page edits?

Review topic

Severity

Recorded AI claim A

Recorded AI claim B

FHA minimum credit score

medium

as low as 500 (580+ for 3.5% down; 500-579 requires 10% down)

580 (often 500-580 in some cases)

headquarters location

low

Santa Ana, California

Tustin, California

headquarters location

low

Santa Ana, California

Tustin, California

Pathway to Homeownership down payment assistance amount

medium

up to $7,500

up to $6,000

Both columns quote AI answers, not verified company facts. Resolve the entity, date and source before deciding whether a correction is warranted; different dates can explain an apparent conflict.

The disputed topics are concrete: the FHA minimum credit score, the headquarters city, and the down payment assistance amount under the Pathway to Homeownership program. Each pair of AI claims may reflect different dates, different program versions or simple error, and the report does not decide which is right. The headquarters conflict is a good example of an entity question that may resolve once the correct legal address and naming are confirmed.

We would verify each topic against current primary sources before drafting anything. Where the facts are confirmed, we would prepare conditional page briefs so the website states the approved position clearly; where they are not, the item stays out of the correction queue.

Step 3. Align the external narrative

Questions This Section Answers

  • Which cited third-party pages are relevant to fact review for New American Funding?

Cited page selected for review

Citation appearances in all captured answers

Answers mentioning the company

Conflicting claims linked to this page

https://forbes.com/advisor/mortgages/new-american-funding-mortgage-review/

5

0

3

https://bbb.org/us/ca/santa-ana/profile/mortgage-broker/new-american-funding-1126-13216611

4

0

2

https://mpamag.com/us/companies/new-american-funding/488315

2

0

2

https://usa.inquirer.net/207987/new-american-funding-reviews

2

0

2

https://bbb.org/us/tn/murfreesboro/profile/mortgage-broker/new-american-funding-1126-13216611/addressId/465874

1

0

2

https://spratings.spglobal.com/ratings/en/regulatory/article/-/view/type/HTML/id/3589082

2

0

2

These pages were selected because they relate to the company in the captured answers. Their current contents still need checking before any correction request. A page linked to a conflicting claim is not necessarily its cause, and the same answer may contribute to more than one row.

The cited pages selected for review include a Forbes advisor review, Better Business Bureau profiles, a trade publication company page, a news review and an S&P ratings article. Each is linked to conflicting claims, but a citation does not show that the page caused the conflict, and the current contents still need checking. Some of these sources may simply be repeating older information.

We would review each page against verified company facts and prioritize requests where a specific, evidence-backed correction is justified. Where a page is accurate or outside the company's control, we would record a no-change decision rather than push a request that cannot be supported.

Step 4. Optimize priority company pages

Questions This Section Answers

  • Which observed New American Funding website pages should receive review briefs?

Company website page

Citation appearances in all captured answers

Benchmark answers citing the page

Recommending answers citing the page

https://newamericanfunding.com/about-us/

10

0

0

https://newamericanfunding.com/

6

0

0

https://newamericanfunding.com/about-us/our-story/

4

0

0

https://newamericanfunding.com/loan-types/

4

0

0

https://newamericanfunding.com/first-time-homebuyer/

3

0

0

https://newamericanfunding.com/mortgage-rates/

3

3

0

https://newamericanfunding.com/about-us/our-leadership/

2

0

0

https://newamericanfunding.com/about-us/our-leadership/rick-arvielo/

2

0

0

The company's website was cited 73 times across 42 distinct page addresses; the table shows 8 pages selected for review. Zeros in the answer columns mean no matching answers were recorded. A cited page is not automatically a page that accompanied a recommendation.

The company's own site is cited often, but the selected pages mostly appear in answers that neither mention nor recommend the company in the benchmark set. That pattern suggests the site is being used as background rather than as the source that drives a recommendation. The rates page is the one exception where citations line up with benchmark answers.

We would prepare page briefs for the priority pages using approved facts and the questions buyers actually ask, starting with the pages that already attract citations. Each brief would check existing coverage first, so we improve what is there rather than adding pages the site may not need.

Step 5. Publish around buyer questions

Questions This Section Answers

  • Which observed buyer questions support content briefs for New American Funding?

Question observed in the research

Benchmark answers to this question

Company mentions

Company recommendations

What is the best place to get a VA loan?

4

3

3

What is the best online mortgage?

4

3

2

Who is the best FHA lender?

6

3

2

Who is the best lender for a VA loan?

4

3

2

What bank is best for FHA loans?

6

2

2

What is the best lender for a first time home buyer?

2

2

2

What is the best online mortgage lender?

4

2

2

What's the best company to refinance your home?

2

2

2

These are recorded answer observations, not search volume, verified demand, or proof of missing website content.

The recorded questions cluster around lender choice for VA, FHA, first-time buyer and online mortgage scenarios, plus refinancing. The company is mentioned and recommended in several of these, which shows the topics are live for it rather than absent. These are answer observations, not search volume, so they indicate where content could help without proving demand.

We would turn the strongest question themes into buyer-content briefs, checking existing pages before proposing anything new. The aim is content that answers the comparison question directly and gives an assistant a clear, accurate reason to prefer the company.

Our 90-day action plan

Questions This Section Answers

  • How should the agency sequence the proposed New American Funding work and judge completion?

Period

Deliverable

Completion criterion

Days 1–30

Baseline scorecard, scoped fact-review register and page/source shortlist

Each record has an owner, evidence requirement and review status

Days 31–60

Approved page briefs and justified publisher requests

Separate confirmed edits, no-change decisions, requests and responses

Days 61–90

Buyer-content briefs and a fresh scorecard

Record work completed separately from measured answer outcomes and comparability limits

The first month establishes the baseline: a scorecard, a scoped fact-review register and a shortlist of pages and sources, each with an owner and a review status. The second month turns confirmed facts into approved page briefs and justified publisher requests, with confirmed edits, no-change decisions and responses recorded separately. The third month adds buyer-content briefs and a fresh scorecard.

Completion is measured by work delivered and reviewed, not by answer outcomes. Visibility may move or hold regardless of what we publish, and the plan keeps those two things apart so the client can judge the work on its own terms.

Methodology

Questions This Section Answers

  • How are New American Funding answer metrics and citation populations defined?

This report covers 2026-11. The exact dates when the original AI answers were collected have not been verified. The visibility rates use 540 answers that met the benchmark's inclusion rules. A company is recommended only when the answer both endorses it and uses positive wording. Top 3 and first-place counts are part of those recommendations, not extra recommendations.

An answer can mention or recommend several companies, so company counts cannot be added to find the number of distinct answers. The net sentiment score is positive minus negative mentions, divided by all company mentions; it describes answer wording, not customer satisfaction.

The wider citation analysis covers 800 captured answers and 4897 appearances of cited URLs. Citation appearances across all captured answers differ from the number of benchmark answers citing a page and the number that also recommend a company. The current contents of cited pages and disputed company claims still need independent verification.

Monthly sample coverage:

Reporting month

Answers included

AI services covered

Services

Jul 2026

678

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Aug 2026

625

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Sep 2026

642

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Oct 2026

619

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

Nov 2026

540

6

ChatGPT, Copilot, Gemini, Google AI Mode, Google AI Overviews, Perplexity

The answer samples differ between months. These comparisons show how the recorded results changed; they do not establish why they changed.

The answers were collected for the reporting month, though exact collection dates are unverified, and each month is a separate sample, so month-to-month comparisons show movement without explaining it. A company counts as recommended only when an answer endorses it with positive wording, and shortlist and first-place counts sit inside recommendations rather than adding to them. Answers can name several companies, so counts cannot be summed into distinct answers. Cited pages and disputed claims still require independent verification.

Our first three priorities

First, verify the disputed claims, beginning with the FHA credit score and the down payment assistance amount, and confirm the headquarters details, before deciding whether any correction is warranted. Second, prepare page briefs for the company pages that already attract citations, using approved facts and buyer questions, and review the selected external sources for evidence-backed requests. Third, build buyer-question content around the VA, FHA and first-time buyer themes where the company already appears.

Each step depends on confirmed facts, so verification comes first and content follows. We would report completed work separately from any change in AI answers, since neither the corrections nor the new content can be credited with a visibility gain until later samples show one.